windows 10 update issues

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madeinpanda
Posts: 2
Joined: Tue Dec 12, 2017 12:43 am

windows 10 update issues

Post by madeinpanda » Tue Dec 12, 2017 12:49 am

Greetings.

Is anyone else having issues with the newest windows 10 update, 05/12 release which is basically a big re-installation of the o.s.??
After this update my Up Plus 2 is seen as uknown device and without any drivers. Any ideas how to make it work? Tried updating and some other stuff, without any success. Maybe it's a firmware issue?

Tiertime-Joseph
Posts: 106
Joined: Mon Aug 27, 2012 3:45 am

Re: windows 10 update issues

Post by Tiertime-Joseph » Thu Dec 14, 2017 3:30 pm

Hello,

Could you tell us more about your issue? Have you tried to reinstall the driver?

Thank you

Joseph

madeinpanda
Posts: 2
Joined: Tue Dec 12, 2017 12:43 am

Re: windows 10 update issues

Post by madeinpanda » Mon Dec 18, 2017 8:48 pm

Tiertime-Joseph wrote:
> Hello,
>
> Could you tell us more about your issue? Have you tried to reinstall the
> driver?
>
> Thank you
>
> Joseph

Where can I find the up plus 2 driver? While searching, all I got was Up Studio's latest version.

Tiertime-Elaine
Posts: 128
Joined: Wed Dec 20, 2017 4:23 am

Re: windows 10 update issues

Post by Tiertime-Elaine » Thu Dec 21, 2017 12:41 am

madeinpanda wrote:
> Tiertime-Joseph wrote:
> > Hello,
> >
> > Could you tell us more about your issue? Have you tried to reinstall the
> > driver?
> >
> > Thank you
> >
> > Joseph
>
> Where can I find the up plus 2 driver? While searching, all I got was Up Studio's
> latest version.

Hi there,

May I ask which version did you having trouble with?
You can reinstall the drivers or just reinstall software with the latest software version.

Frist, reinstall the drivers:
Find Device Manager-> Right Click an icon with red ! followed by your printer's name -> Choose Update Driver Software-> Select Browse My Computer For Driver Software ->
Follow this path to find the file
c:/ Program Files/ UP Studio/win64/driver
You finished installing the software drivers.

Or you can simply uninstall the current software then the download the latest software.

Latest version: https://up3d.com/downloads/
All previous software installers here:https://up3d.com/downloads/software-archive/

Hope above helps a bit.

Elaine

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