Please close the front door??

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Fishdude
Posts: 4
Joined: Thu Aug 04, 2016 8:23 pm

Please close the front door??

Post by Fishdude » Thu Aug 04, 2016 8:27 pm

Hi

Have an up mini 2 and all was great yesterday but today it kept pausing during a print so I checked the nozzle and thought it was likely blocked so I've replaced it and now everytime I try and print it slices uploads then a dialogue box pops up saying "please close the front door" it is closed! I've switched it off at the mains, reset factory defaults and looked for an obvious miss closing door but nothing seems to work. Does anyone have any ideas?

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Tiertime-Jason
Posts: 286
Joined: Mon May 05, 2014 4:31 am

Re: Please close the front door??

Post by Tiertime-Jason » Fri Aug 05, 2016 1:44 am

The front door rim has a magnet and a magnetic sensor, if either of them is broken or dispalced, the machine will perceive the front door is not closed. Please check the door.
Would you please send me your machine's serial number: jasonwu@tiertime.net
So that we could trace back and see what happened.

Fishdude
Posts: 4
Joined: Thu Aug 04, 2016 8:23 pm

Re: Please close the front door??

Post by Fishdude » Fri Aug 05, 2016 1:30 pm

Holding the door firmly allowed it to begin but now about 44% through a print it beeped then stopped, pressing play it continued to 47% then no matter what I try it either beeps begins for a second or less then beeps and pauses or it moves the bed down after beeping but won't continue - this is the spare nozzle and only fitted last night, this happened yesterday and I thought the nozzle had become blocked but this seems to point at another issue.

Fishdude
Posts: 4
Joined: Thu Aug 04, 2016 8:23 pm

Re: Please close the front door??

Post by Fishdude » Fri Aug 05, 2016 1:43 pm

The internal door frame looks cracked I think due to the stiffness of the hinges
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Tiertime-Jason
Posts: 286
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Re: Please close the front door??

Post by Tiertime-Jason » Sat Aug 06, 2016 6:13 am

If you would like to fix it by yourself we can send you instructions. Or you can contact reseller for change a new machine?

Fishdude
Posts: 4
Joined: Thu Aug 04, 2016 8:23 pm

Re: Please close the front door??

Post by Fishdude » Sat Aug 06, 2016 9:45 am

The instructions would be good thanks

Harves
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Joined: Wed Sep 21, 2016 12:02 pm

Re: Please close the front door??

Post by Harves » Wed Sep 21, 2016 12:06 pm

Please post the instructions here. This seems to be a common problem.

zyhroman
Posts: 9
Joined: Tue Aug 30, 2016 2:49 am

Re: Please close the front door??

Post by zyhroman » Thu Sep 22, 2016 9:02 am

Harves wrote:Please post the instructions here. This seems to be a common problem.
Could you please write to support@pp3dp.com for the document and help from the specialist in TierTime? :)

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