unknown part in the box

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3DSTB
Posts: 33
Joined: Tue Jan 12, 2016 8:33 am

unknown part in the box

Post by 3DSTB » Thu Jan 14, 2016 2:42 pm

Hello just received my new UP Mini,
unfortunitely some some things are wrong:
1. one unknown part:
Image
What is that?

2. that was all in the box (no filament tube, no nozzle tool)
Image

3. the connection to the the heater is no really nice
Image
Looks it ok so?

Many Thanks
3DSTB

brainzilla
Posts: 141
Joined: Sat Nov 29, 2014 5:41 pm

Re: unknown part in the box

Post by brainzilla » Mon Jan 18, 2016 4:11 pm

Either a spare or one axis will not move at all :-)
The little teeth on the bottom are for fixing a timing belt i would say.

Tiertime-Ali
Posts: 13
Joined: Thu Sep 10, 2015 5:51 am

Re: unknown part in the box

Post by Tiertime-Ali » Tue Jan 26, 2016 8:36 am

3DSTB wrote:Hello just received my new UP Mini,
unfortunitely some some things are wrong:
1. one unknown part:
Image
What is that?

2. that was all in the box (no filament tube, no nozzle tool)
Image

3. the connection to the the heater is no really nice
Image
Looks it ok so?

Many Thanks
3DSTB
Dear Customer,
Please try initailizing your printer and check if all axis move as they should. The part seems to be either a spare one or should be attached to the Z axis timing belt. Please inspect your printer and let us know. As for the mising tools, you will have to contact the reseller. Thank you for your time.

Best Regards,
Ali
Customer Support Agent
Tiertime

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