NEW UPmini on MBP osx - ERROR can't link the printer ?

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dansker
Posts: 4
Joined: Fri Sep 12, 2014 3:08 am

NEW UPmini on MBP osx - ERROR can't link the printer ?

Post by dansker » Thu Sep 03, 2015 10:56 pm

Just picked up a new UPmini from Amazon.com

Put it together, plugged it in. fired it up. all good.

Connecting by included USB cable

installed the application on my Mac book. pressed initial.
installed and primed the ABS by pressing extrude in maintenance...

Started setting print head height.. head running UP wards.. freeze.... beachball keep running and running. finally I force quit the app..

Restart the app and try to initialize.. now I get "Error Cant link the printer" restarted the printer, pulled out the power and left it for 20 minutes.. reinstalled the application.... still getting the same error..?
Screen Shot 2015-09-03 at 3.32.15 PM.png
Screen Shot 2015-09-03 at 3.32.15 PM.png (201.51 KiB) Viewed 3285 times
am I missing something or should I have Amazon swap it?


Bo

dansker
Posts: 4
Joined: Fri Sep 12, 2014 3:08 am

Re: NEW UPmini on MBP osx - ERROR can't link the printer ?

Post by dansker » Wed Sep 30, 2015 5:10 am

Anyone?

Tiertime-Joseph
Posts: 155
Joined: Mon Aug 27, 2012 3:45 am

Re: NEW UPmini on MBP osx - ERROR can't link the printer ?

Post by Tiertime-Joseph » Mon Oct 05, 2015 3:49 am

Hello,

Sorry for the error that you encountered. Please send an email to support@pp3dp.com. Our technical support team will be helping you resolve the problem.

Thank you

Joseph

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