Is this covered under warranty?

Talk about anything.
Post Reply
85miles
Posts: 12
Joined: Sat Aug 24, 2013 6:13 am

Is this covered under warranty?

Post by 85miles » Wed Oct 23, 2013 4:10 am

Hey

I've broken off a nozzle inside the heater block assembly during a routine cleaning, the threads are impossible to remove without drilling, I tried micro chiselling it but only damaged the block further. Would this be something covered under warranty?

Printer is an Up Mini and approx 2 months old.

heres a pic of the heater assembly & damage.
http://i1297.photobucket.com/albums/ag3 ... bbf035.jpg

doraemon
Posts: 94
Joined: Wed Sep 19, 2012 3:37 am

Re: Is this covered under warranty?

Post by doraemon » Wed Oct 23, 2013 5:12 am

It can't hurt to ask, although I suspect it won't be covered since it'd be difficult to claim "normal wear-and-tear" with parts sheared off.

I don't know what the block is made of on the Mini, but if it's different from the nozzle, you might be able to heat it with a torch and loosen it that way?

Brandom
Posts: 6
Joined: Thu Oct 24, 2013 9:18 am

Re: Is this covered under warranty?

Post by Brandom » Thu Oct 24, 2013 9:29 am

Sorry man for now i didnt have any problem like yours

Post Reply