Search found 155 matches

by Tiertime-Joseph
Wed Oct 24, 2018 7:25 am
Forum: UP Software
Topic: up studio installation error
Replies: 16
Views: 6682

Re: up studio installation error

Hi Eric, Yes, all the old executables have the signature issues, and we recommend the users to disable the Windows Security allowing the installation of unsigned executables. The instruction can be found here: https://www.maketecheasier.com/install-unsigned-drivers-windows10/ ---- Thanks @NAST555 Jo...
by Tiertime-Joseph
Tue Oct 23, 2018 8:33 am
Forum: UP Plus
Topic: Models Printing Solid (Infill issue)
Replies: 2
Views: 1701

Re: Models Printing Solid (Infill issue)

Hello,

Once you downgrade your MAC version, make sure you assign the right LKD file.

Go to https://www.tiertime.com/downloads/software/, download the LKD File for MAC V 2.4.

Open UP Studio, choose Activate, and then load the LKD file.

Hope this helps

Joseph
by Tiertime-Joseph
Sun Oct 21, 2018 12:57 pm
Forum: UP Software
Topic: No Materials Profile Manager?
Replies: 4
Views: 2426

Re: No Materials Profile Manager?

Hi,

Please try the follow url:
https://s3-us-west-1.amazonaws.com/up3d ... V2.4.0.pkg

Joseph
by Tiertime-Joseph
Wed Oct 17, 2018 11:15 am
Forum: Cetus
Topic: CETUS
Replies: 2
Views: 2969

Re: CETUS

Hi Ron,

Cetus has a dedicated website cetus3d.com, where you will find its forum.

But it does not mean you can not find answers for Cetus here. Also, you are welcome to post about Cetus and share your experience.

Thank you

Joseph
by Tiertime-Joseph
Tue Oct 16, 2018 5:01 am
Forum: General Discussion
Topic: UP Studio 2.5 BETA Released, with Material Profile Manager
Replies: 25
Views: 11582

Re: UP Studio 2.5 BETA Released, with Material Profile Manager

@JosepM,

Go to https://www.tiertime.com/downloads/software/, find the LKD File for MAC V x.x.x.x.

Open UP Studio, choose Activate, and then load the LKD file.

@Marksman

A little trick here. Go find the MatDef.exe under the UP Studio installation Directory.

Joseph
by Tiertime-Joseph
Tue Oct 16, 2018 4:03 am
Forum: UP Software
Topic: [Bug Report] Up Studio Version 2.5.1 Mac OS 10.14
Replies: 3
Views: 2020

Re: [Bug Report] Up Studio Version 2.5.1 Mac OS 10.14

Hello,

Already reported to our development team. Will have it fixed in the next release.

Thank you

Joseph
by Tiertime-Joseph
Thu Oct 11, 2018 4:41 pm
Forum: UP Software
Topic: up studio installation error
Replies: 16
Views: 6682

Re: up studio installation error

Hello,

Thank you for the update.

Sorry for the mess.

Joseph
by Tiertime-Joseph
Thu Oct 11, 2018 8:18 am
Forum: UP Software
Topic: up studio installation error
Replies: 16
Views: 6682

Re: up studio installation error

Hello,

Are you downloading from the following link?

https://s3-us-west-1.amazonaws.com/up3d ... 32.461.zip

Make sure it is 2.5.32.461 instead of 2.5.31.461.

Let me know what you find.

Thank you

Joseph
by Tiertime-Joseph
Tue Oct 09, 2018 5:11 am
Forum: UP Software
Topic: up studio installation error
Replies: 16
Views: 6682

Re: up studio installation error

Hi,

The fix has posted on the Tiertime's Software Download page. Please give it a try.

Thank you

Joseph
by Tiertime-Joseph
Tue Oct 09, 2018 5:09 am
Forum: UP Software
Topic: Up Studio 2.5.31.461 slicer broken?
Replies: 10
Views: 4083

Re: Up Studio 2.5.31.461 slicer broken?

Hello,

Noted the problem, and has reported to our development team.

Could you try removing the UP Studio and installing it again?

Joseph
by Tiertime-Joseph
Sun Oct 07, 2018 6:27 pm
Forum: General Discussion
Topic: 3, yes 3, new TT printer models!!
Replies: 15
Views: 6714

Re: 3, yes 3, new TT printer models!!

Hi Owen,

Nice talking to you on TCT.

The X5 does have the capability of printing ABS, PLA, TPU and other 3rd party's filament. It is only that the machine will be shipped with PLA head only. So is the flex board, which will be sold separately as consumables.

Joseph
by Tiertime-Joseph
Sat Oct 06, 2018 3:53 pm
Forum: UP mini 2 ES
Topic: UP installer fails
Replies: 1
Views: 1746

Re: UP installer fails

Hello, We are aware of the installation problem for the UP Studio, and the fix is on the way early next week. The main problem is related to a driver file that went expired. For a temporary solution, please change the security setting allowing the Windows to install an unsigned driver. Sorry for the...
by Tiertime-Joseph
Sat Oct 06, 2018 3:47 pm
Forum: UP Software
Topic: No Profiles Manager in 2.5 for MAC - CANNOT make any adjustments to filament specifications
Replies: 1
Views: 2302

Re: No Profiles Manager in 2.5 for MAC - CANNOT make any adjustments to filament specifications

Hello, The Mac release does not have MPM for now, and it would be a workaround if it is possible to have a Windows define a profile, and import it to Mac for now. For previous Mac release: https://s3-us-west-1.amazonaws.com/up3d/downloads/Up_Studio_V2.4.0.pkg Please be aware, the previous Mac releas...
by Tiertime-Joseph
Sat Oct 06, 2018 3:46 pm
Forum: General Discussion
Topic: UP Studio 2.5 BETA Released, with Material Profile Manager
Replies: 25
Views: 11582

Re: UP Studio 2.5 BETA Released, with Material Profile Manager

Hello, The Mac release does not have MPM for now, and it would be a workaround if it is possible to have a Windows define a profile, and import it to Mac for now. For previous Mac release: https://s3-us-west-1.amazonaws.com/up3d/downloads/Up_Studio_V2.4.0.pkg Please be aware, the previous Mac releas...
by Tiertime-Joseph
Sat Sep 22, 2018 2:23 pm
Forum: UP Software
Topic: Latest UP Studio doesn't respect nozzle offset
Replies: 3
Views: 1935

Re: Latest UP Studio doesn't respect nozzle offset

Hello,

Already reported to our engineering team, and they are investigating it. Please provide as many information as possible.

Windows 10? Which model of printer?

Thank you

Joseph
by Tiertime-Joseph
Thu Sep 20, 2018 4:43 am
Forum: UP Software
Topic: Up Studio 2.5 not available
Replies: 1
Views: 1247

Re: Up Studio 2.5 not available

Hi Neto,

We have Mac 2.5.1 released online.

Please check.

Thanks

Joseph
by Tiertime-Joseph
Mon Sep 10, 2018 7:34 am
Forum: General Discussion
Topic: UP Studio 2.5 BETA Released, with Material Profile Manager
Replies: 25
Views: 11582

Re: UP Studio 2.5 BETA Released, with Material Profile Manager

Hi Soberman,

We also heard the report from other sources, and we are investigating.

The Windows version is the latest 2.5.12? what about Mac? The matching release for Mac will be released in a week or two.

Tell me more if you can share more information.

Thanks

Joseph
by Tiertime-Joseph
Thu Aug 30, 2018 10:20 am
Forum: New Uppers
Topic: Hello Im a newbie member
Replies: 4
Views: 3065

Re: Hello Im a newbie member

Hello!

Welcome aboard.

Do you use 3D printer? or any 3D printed models that you could show us?

Thank you

Joseph
by Tiertime-Joseph
Sun Aug 26, 2018 12:51 pm
Forum: General Discussion
Topic: Upbox auto calibration broken?!
Replies: 1
Views: 1938

Re: Upbox auto calibration broken?!

Hello,

Sorry for this is happening.

Could you please send an email to our support team support@tiertime.com? Along with the serial number of your machine. Our support team will be there to help you.

Thank you

Joseph