Up! Software new releases for both Windows and Mac

Official Announcement from UP team
Randallo
Posts: 1
Joined: Wed Jan 15, 2014 1:03 am

Re: Up! Software new releases for both Windows and Mac

Post by Randallo » Wed Jan 15, 2014 1:06 am

When using the new software on my mac, it immediately crashes when I press "Okay" in the print dialogue. Any tips to stop it from crashing?

roller
Posts: 1622
Joined: Sat Oct 06, 2012 9:09 pm
Location: Brisbane, Australia

Re: Up! Software new releases for both Windows and Mac

Post by roller » Thu Jan 16, 2014 2:44 pm

Randallo wrote:When using the new software on my mac, it immediately crashes when I press "Okay" in the print dialogue. Any tips to stop it from crashing?
- Try renaming the Up Application (something like Up Old) and you will probably have to put in your Mac password to permit the rename.
- Open Disk Utility and do a Repair Permissions on your Macintosh HD
- Reboot
- Attempt Reinstall of software.

If that doesn't work please report back what you get and what version of Up and Mac software you are running.

lanciadeltahf
Posts: 5
Joined: Fri Sep 05, 2014 6:08 pm

Re: Up! Software new releases for both Windows and Mac

Post by lanciadeltahf » Tue Nov 04, 2014 9:01 am

Hi,

I've a message error when I install on Windows 8.1, 64 bits, 4Go RAM:

"INSTDrv"
The driver install failed.


So, I can't use my up plus 2.

What can I do?

Thanks.

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