Up! Software new releases for both Windows and Mac

Official Announcement from UP team
Tiertime-Joseph
Posts: 155
Joined: Mon Aug 27, 2012 3:45 am

Up! Software new releases for both Windows and Mac

Post by Tiertime-Joseph » Wed Dec 26, 2012 2:46 pm

Dear Uppers,

As you may have noticed, we just posted new releases for Up! Software for Windows 1.18, and Mac 1.4. The features include:

1.Improved easiness of support removal for layer thickness of 0.2mm and lower.
2.Added platform level calibration.
3.Allow full range model printing on platform even with raft. Raft will be printed within build envolpe.
4.Optimized wall printing. Inner fill is printed closer to wall, which results in more solid wall.
5.Removed the option for raft height, and fixed the height to be 7 layers.
6.Colorful scale added in the model view for easier measurement for X-axis and Y-axis.
7.Fixed the defect showing temperature in percentage when a print is canceled in the middle of a print job.
8. New Logo introduced.
9. Improved printing quality. Vertical wall is smoother.
10. Improved model view.
11.For release in Mac, added option for ROM upgrade.
12.For release in Windows, added feature for shell printing, which increases printing efficiency for hollow model.

Hope this new software update can resolve some of the issues that you guys have been facing, and give you better printing experiences.

You can find the software upgrade at:
http://www.pp3dp.com/index.php?option=c ... ry&catid=1

If you find any issues, please let us know. We will be listening as always.

Happy holidays and happy printing as always.

Delta Micro Factory Corporation

pleppik
Posts: 336
Joined: Sun Dec 11, 2011 2:14 pm

Re: Up! Software new releases for both Windows and Mac

Post by pleppik » Wed Dec 26, 2012 3:46 pm

On the Mac version, the platform calibrate does not appear to be available. Selecting the "platform calibrate" menu option does nothing.

This is a problem for me, since it somehow seems to have selected incorrect platform calibration settings, so I cannot print with a raft with the new Mac software.

roller
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Joined: Sat Oct 06, 2012 9:09 pm
Location: Brisbane, Australia

Re: Up! Software new releases for both Windows and Mac

Post by roller » Wed Dec 26, 2012 11:59 pm

12.For release in Windows, added feature for shell printing, which increases printing efficiency for hollow model.
Why is the Mac version always left behind on the latest features - surely it's just a matter of moving the print algorithm across.

ahd71
Posts: 54
Joined: Thu Nov 08, 2012 7:32 pm

Re: Up! Software new releases for both Windows and Mac

Post by ahd71 » Thu Dec 27, 2012 12:06 am

12.For release in Windows, added feature for shell printing, which increases printing efficiency for hollow model.
Can anyone please describe more what this does and how it works and the expected difference between checked/unchecked "Shell" in the printing preference page.

DytHlt
Posts: 63
Joined: Fri Dec 07, 2012 8:30 pm

Re: Up! Software new releases for both Windows and Mac

Post by DytHlt » Thu Dec 27, 2012 3:42 am

ahd71 wrote:
12.For release in Windows, added feature for shell printing, which increases printing efficiency for hollow model.
Can anyone please describe more what this does and how it works and the expected difference between checked/unchecked "Shell" in the printing preference page.
I tested it out today. Using the Shell option, the print is now 100% hollow. NO INNER SUPPORT STRUCTURE!
So you wont be able to use it on objects that have a flat or low angle top.

So if you print a cube with the Shell option, the top face of the cube will not print, cause there is nothing inside the cube to support it.

Tiertime-Edward
Posts: 206
Joined: Tue Sep 07, 2010 9:15 am

Re: Up! Software new releases for both Windows and Mac

Post by Tiertime-Edward » Thu Dec 27, 2012 10:02 am

Hi, see what is shell printing and its difference.

http://www.pp3dp.com/index.php?option=c ... &Itemid=50

ahd71
Posts: 54
Joined: Thu Nov 08, 2012 7:32 pm

Re: Up! Software new releases for both Windows and Mac

Post by ahd71 » Thu Dec 27, 2012 10:17 am

Excellent. Thank you both for the explanation (and the material saving feature)

pleppik
Posts: 336
Joined: Sun Dec 11, 2011 2:14 pm

Re: Up! Software new releases for both Windows and Mac

Post by pleppik » Thu Dec 27, 2012 1:47 pm

pleppik wrote:On the Mac version, the platform calibrate does not appear to be available. Selecting the "platform calibrate" menu option does nothing.

This is a problem for me, since it somehow seems to have selected incorrect platform calibration settings, so I cannot print with a raft with the new Mac software.
Anyone else seen this?

I have tried removing the Prefs file, but that did not help. Not being able to print with a raft is causing me some real problems.

pleppik
Posts: 336
Joined: Sun Dec 11, 2011 2:14 pm

Re: Up! Software new releases for both Windows and Mac

Post by pleppik » Thu Dec 27, 2012 6:58 pm

pleppik wrote:
pleppik wrote:On the Mac version, the platform calibrate does not appear to be available. Selecting the "platform calibrate" menu option does nothing.

This is a problem for me, since it somehow seems to have selected incorrect platform calibration settings, so I cannot print with a raft with the new Mac software.
Anyone else seen this?

I have tried removing the Prefs file, but that did not help. Not being able to print with a raft is causing me some real problems.
This is a serious bug on the Mac side, and needs to be fixed soon.

I did find a workaround for those who have Parallels:

1) Download the Windows version of the Up software.
2) Perform the platform calibration in Windows.
3) This will magically fix the platform calibration on the Mac side. You will also be able to access the Mac side platform calibration after doing this.

What appears to have happened to me is that when I first launched Mac version 1.14, it didn't properly set all the platform calibration values to defaults. The missing values caused an error when trying to run the platform calibration in the Mac software, and also caused it to create screwy rafts which are impossible to print. Doing platform calibration in Windows fixed the missing default values.

pp3dp.nl
Posts: 252
Joined: Thu Jul 05, 2012 6:18 pm
Location: Holland/The Netherlands

Re: Up! Software new releases for both Windows and Mac

Post by pp3dp.nl » Thu Dec 27, 2012 9:42 pm

Thanks Joseph and PP3DP, and everybody have a great 2013!

Marcus
Posts: 526
Joined: Thu Nov 04, 2010 9:58 pm
Location: Germany

Re: Up! Software new releases for both Windows and Mac

Post by Marcus » Thu Dec 27, 2012 10:21 pm

Please reconsider removing the raft-height setting.
I am printing very small things, and sometimes I NEED thin raft to successfully clean overhangs or fragile parts.

Example:
http://www.thingiverse.com/image:89397
On such small parts 7 layers of raft would fill out an entire section of the model, making it impossible to clean.
Sure, I can print raftless now, but this will not allways work.

I know most won't print as small things as I do, but it was allways fun pushing the limits. Please don't make the software more fool-proof then necessary, you could instead add a expert-mode-checkbox or a ini-settings file if you want to reduce the GUI functions.

roller
Posts: 1622
Joined: Sat Oct 06, 2012 9:09 pm
Location: Brisbane, Australia

Re: Up! Software new releases for both Windows and Mac

Post by roller » Fri Dec 28, 2012 3:40 am

Marcus wrote:Please reconsider removing the raft-height setting.
I am printing very small things, and sometimes I NEED thin raft to successfully clean overhangs or fragile parts.

Example:
http://www.thingiverse.com/image:89397
On such small parts 7 layers of raft would fill out an entire section of the model, making it impossible to clean.
Sure, I can print raftless now, but this will not allways work.

I know most won't print as small things as I do, but it was allways fun pushing the limits. Please don't make the software more fool-proof then necessary, you could instead add a expert-mode-checkbox or a ini-settings file if you want to reduce the GUI functions.
Wont 7 layers of raft be a thinner raft than you could set previously? The setting used to be 2mm minimum - 7 layers @ 0.2mm layers is 1.4mm and @ 0.25mm is 1.75 - only at 0.3mm do they get thicker with 2.1mm. Surely you would want thinner layers with such small objects anyway?

Tiertime-Edward
Posts: 206
Joined: Tue Sep 07, 2010 9:15 am

Re: Up! Software new releases for both Windows and Mac

Post by Tiertime-Edward » Fri Dec 28, 2012 7:54 am

pleppik wrote:
pleppik wrote:On the Mac version, the platform calibrate does not appear to be available. Selecting the "platform calibrate" menu option does nothing.

This is a problem for me, since it somehow seems to have selected incorrect platform calibration settings, so I cannot print with a raft with the new Mac software.
Anyone else seen this?

I have tried removing the Prefs file, but that did not help. Not being able to print with a raft is causing me some real problems.
Hi, before submit the platform calibration step, please firstly click set nozzle heighet, otherwise the selected value is not functional.

pleppik
Posts: 336
Joined: Sun Dec 11, 2011 2:14 pm

Re: Up! Software new releases for both Windows and Mac

Post by pleppik » Fri Dec 28, 2012 1:36 pm

Edward wrote:Hi, before submit the platform calibration step, please firstly click set nozzle heighet, otherwise the selected value is not functional.
Edward: The problem I was having was that the platform calibration window would not appear for me at all. So I could not even access the nozzle height or other controls in that window.

roller
Posts: 1622
Joined: Sat Oct 06, 2012 9:09 pm
Location: Brisbane, Australia

Re: Up! Software new releases for both Windows and Mac

Post by roller » Fri Dec 28, 2012 3:01 pm

pleppik wrote:
Edward wrote:Hi, before submit the platform calibration step, please firstly click set nozzle heighet, otherwise the selected value is not functional.
Edward: The problem I was having was that the platform calibration window would not appear for me at all. So I could not even access the nozzle height or other controls in that window.
Weird that running the Windows version fixed it - it must be creating a file or setting stored on the printer that the Mac version fails to check?? I wonder does this maybe mean platform calibration will now be stored on the printer and not need to be redone from OS to OS?

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josejuako
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Re: Up! Software new releases for both Windows and Mac

Post by josejuako » Fri Dec 28, 2012 3:57 pm

Well I need total temperature control to do better prints .
Thanks Mr. Joseph .

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scubamatt41
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Location: The Netherlands

Re: Up! Software new releases for both Windows and Mac

Post by scubamatt41 » Fri Dec 28, 2012 6:28 pm

Thanks Delta Micro :) Now the fill is perfect inbetween inner / outerwall ;)
Always breath out on the way UP

r03ert0
Posts: 19
Joined: Sat Jan 15, 2011 2:39 pm

Re: Up! Software new releases for both Windows and Mac

Post by r03ert0 » Thu Jan 03, 2013 6:22 pm

using the mac version.... the platform calibration window doesn't open for me either...
(the shell setting is not available in the mac version??)
thanks,
roberto

roller
Posts: 1622
Joined: Sat Oct 06, 2012 9:09 pm
Location: Brisbane, Australia

Re: Up! Software new releases for both Windows and Mac

Post by roller » Fri Jan 04, 2013 3:23 am

r03ert0 wrote:using the mac version.... the platform calibration window doesn't open for me either...
(the shell setting is not available in the mac version??)
It seems to work for me on Mountain Lion (10.8). I have my platform level so I didn't need to calibrate but I could open the Platform Calibrate screen, I could move up and down and I could hit the numbers to move the head to the various calibrate positions. I usually open the Up software first to add models and move stuff around then walk over and hook up the printer. It was then that I've tried to open the Platform Calibrate window - just in case it's some bug affected by sequence.

If you let me know your OSX version I'll test it against my printer if I have a version handy and we can see if it's that.

... and yes - it seems we miss out on Shell printing but we wouldn't know we were running on Mac OS X if there weren't some features missing for us ;)

r03ert0
Posts: 19
Joined: Sat Jan 15, 2011 2:39 pm

Re: Up! Software new releases for both Windows and Mac

Post by r03ert0 » Fri Jan 04, 2013 10:12 am

It seems to work for me on Mountain Lion (10.8). I have my platform level so I didn't need to calibrate but I could open the Platform Calibrate screen, I could move up and down and I could hit the numbers to move the head to the various calibrate positions. I usually open the Up software first to add models and move stuff around then walk over and hook up the printer. It was then that I've tried to open the Platform Calibrate window - just in case it's some bug affected by sequence.
If you let me know your OSX version I'll test it against my printer if I have a version handy and we can see if it's that.
I tried first with 10.6.8 and now with 10.8.2, and in both cases it didn't work...

I used the 'Console' application, and I found the error log that I append to the end of this post.

It seems that the code fails when it calls SetHeightSelectdItemWithCB. I suppose (based on the previous e-mail by Edward) that that function should get the nozzle height?? However, my nozzle height is already configured... I can see the value when I try to print. Do I have to configure it somewhere else as well?

(Just a thought.... it would be fantastic if pp3dp released a basic, GUI-less, API to control the printer. No need to release their high level proprietary code, just a method to access the printer... especially for the Mac platform which doesn't seem to be a priority... there are so many missing features, and even items in the app menues that have never worked (like the 'Autofix thing', or the 'Open recent' items). It would take me just 3 min to fix that one if I had the code.... [I may even end up taking the time to disassemble the app and figure it out myself...] otherwise, I'm very happy with the printer and the support)

thanks,
roberto

1/4/13 10:57:39.478 AM UP[10446]: An uncaught exception was raised
1/4/13 10:57:39.478 AM UP[10446]: *** -[__NSArrayM objectAtIndex:]: index 4294967295 beyond bounds [0 .. 10]
1/4/13 10:57:39.481 AM UP[10446]: (
0 CoreFoundation 0x9109e12b __raiseError + 219
1 libobjc.A.dylib 0x9307152e objc_exception_throw + 230
2 CoreFoundation 0x90f94c3b -[__NSArrayM objectAtIndex:] + 251
3 AppKit 0x9360217a -[NSMutableArray(NSComboBoxCellDataSource) comboBoxCell:objectValueForItemAtIndex:] + 40
4 AppKit 0x935b0471 -[NSComboBoxCell(NSTableDataSource) tableView:objectValueForTableColumn:row:] + 48
5 AppKit 0x935b0409 -[NSComboBoxCell selectItemAtIndex:] + 213
6 AppKit 0x935b032f -[NSComboBox selectItemAtIndex:] + 43
7 UP 0x00077db8 -[PlatformCalibratePanel SetHeightSelectdItemWithCB] + 51
8 UP 0x00076e5c -[PlatformCalibratePanel showPanel] + 295
9 UP 0x0002e1ba -[MacUPView PlatformCalibrate:] + 608
10 libobjc.A.dylib 0x9307e5d3 -[NSObject performSelector:withObject:] + 70
11 AppKit 0x934debd2 -[NSApplication sendAction:to:from:] + 436
12 AppKit 0x9361b3dc -[NSMenuItem _corePerformAction] + 529
13 AppKit 0x9361b06b -[NSCarbonMenuImpl performActionWithHighlightingForItemAtIndex:] + 163
14 AppKit 0x9361a6f4 -[NSMenu _performActionWithHighlightingForItemAtIndex:sendAccessibilityNotification:] + 79
15 AppKit 0x932fb2ba -[NSMenu performActionForItemAtIndex:] + 65
16 AppKit 0x932fb26f -[NSMenu _internalPerformActionForItemAtIndex:] + 45
17 AppKit 0x932fb23a -[NSMenuItem _internalPerformActionThroughMenuIfPossible] + 106
18 AppKit 0x932fb0b9 -[NSCarbonMenuImpl _carbonCommandProcessEvent:handlerCallRef:] + 162
19 AppKit 0x936137ce NSSLMMenuEventHandler + 454
20 HIToolbox 0x99241b6b _Z22_InvokeEventHandlerUPPP25OpaqueEventHandlerCallRefP14OpaqueEventRefPvPFlS0_S2_S3_E + 36
21 HIToolbox 0x990c9594 _ZL23DispatchEventToHandlersP14EventTargetRecP14OpaqueEventRefP14HandlerCallRec + 1343
22 HIToolbox 0x990c8980 _ZL30SendEventToEventTargetInternalP14OpaqueEventRefP20OpaqueEventTargetRefP14HandlerCallRec + 430
23 HIToolbox 0x990dc855 SendEventToEventTarget + 88
24 HIToolbox 0x99241a1a _ZL18SendHICommandEventmPK9HICommandmmhPKvP20OpaqueEventTargetRefS5_PP14OpaqueEventRef + 498
25 HIToolbox 0x990b8b84 SendMenuCommandWithContextAndModifiers + 70
26 HIToolbox 0x990b8b31 SendMenuItemSelectedEvent + 268
27 HIToolbox 0x990b89b6 _ZL19FinishMenuSelectionP13SelectionDataP10MenuResultS2_ + 134
28 HIToolbox 0x9928e02e _ZL14MenuSelectCoreP8MenuData5PointdmPP13OpaqueMenuRefPt + 623
29 HIToolbox 0x99099332 _HandleMenuSelection2 + 633
30 HIToolbox 0x990990af _HandleMenuSelection + 53
31 AppKit 0x934cc45a _NSHandleCarbonMenuEvent + 309
32 AppKit 0x933f30df _DPSNextEvent + 2425
33 AppKit 0x933f226c -[NSApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 119
34 AppKit 0x933e86cc -[NSApplication run] + 855
35 AppKit 0x9338b6f6 NSApplicationMain + 1053
36 UP 0x00002f15 start + 53
37 ??? 0x00000002 0x0 + 2
)

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