Seems to lose calibration info

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MWShawn
Posts: 2
Joined: Mon Apr 15, 2019 11:40 pm

Seems to lose calibration info

Post by MWShawn » Wed Apr 17, 2019 9:42 pm

having a strange problem on our UP300 - calibrate the bed manually, do a print and all works fine, put the same print on again and then it just extruded into the air. Have had to reinitialise the printer and recalibrate and then it works fine again. seem to have to recalibrate every other print or so compared to our upbox which rarely needs recalibration.

Tiertime_Ocean
Posts: 35
Joined: Mon Feb 18, 2019 6:14 am

Re: Seems to lose calibration info

Post by Tiertime_Ocean » Thu Apr 18, 2019 11:00 am

Dear Customer,

Could you send the video to support@tiertime.com?
And then we analysis and support you ASAP.
Thanks.

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