UP Mini ES fails to initialize

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skoah
Posts: 1
Joined: Thu Sep 13, 2018 6:04 pm

UP Mini ES fails to initialize

Post by skoah » Thu Sep 13, 2018 6:24 pm

I received my UP mini 2 ES today. It powers up but cannot initialize. I updated to the last screen software version but still fails to initialize.

I made a video of the behaviour. What could be the problem?
https://www.youtube.com/watch?v=-KcYaiGGSSQ

Tiertime-Elaine
Posts: 143
Joined: Wed Dec 20, 2017 4:23 am

Re: UP Mini ES fails to initialize

Post by Tiertime-Elaine » Sun Sep 16, 2018 11:29 pm

Hi Skoah,

It is a hardware issues, please contact our local reseller.

Here’s the list of our authorized reseller: https://www.tiertime.com/regional-resellers/

Hope above helps a bit.

Cheers,
Elaine

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