range of the nozzle height -50-5.

Share your experience with UP BOX and UP BOX+
Post Reply
SylvainA4
Posts: 3
Joined: Fri Nov 30, 2018 8:10 am

range of the nozzle height -50-5.

Post by SylvainA4 » Fri Nov 30, 2018 8:19 am

Hi everyone

A client got this message ( see attached PDF) on the last Studio version with his Box Plus. He sent the printer back to us.

What seems strange to me is the range of the nozzle height -50-5.

Does anyone know where that comes from ?

Thanks

TiertimeBrook
Posts: 101
Joined: Tue Oct 16, 2018 8:25 am

Re: range of the nozzle height -50-5.

Post by TiertimeBrook » Wed Dec 05, 2018 1:24 am

Hi,

If you can type a nozzle height value like 208 in manual setting nozzle height in Calibrate menu?
and want to ask when this error occured? during leveling or initializing?
That maybe a CPU malfunction but it depends.

By the way , Please provide the attachment piture again, because I didnt find it .

Regards
Brook

SylvainA4
Posts: 3
Joined: Fri Nov 30, 2018 8:10 am

Re: range of the nozzle height -50-5.

Post by SylvainA4 » Wed Dec 05, 2018 7:46 am

Hi,

So the error occurs before the print and leads to another error when I want to calibrate the printboard and nozzle height.


Thank you
Attachments
panupboxp2.jpg
panupboxp2.jpg (510.04 KiB) Viewed 876 times
panupboxp1.jpg
panupboxp1.jpg (526.74 KiB) Viewed 876 times

TiertimeBrook
Posts: 101
Joined: Tue Oct 16, 2018 8:25 am

Re: range of the nozzle height -50-5.

Post by TiertimeBrook » Wed Dec 05, 2018 8:46 am

Hi
It seems like your Software version is not the latest one, You can try to update the UP Studio to the latest version .
download from this link.
https://www.tiertime.com/downloads/software/

Regards
Brook

Post Reply