Lost confidence with the UP Box

Share your experience with UP BOX and UP BOX+
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ideas108
Posts: 34
Joined: Sun Jan 24, 2016 6:59 am

Lost confidence with the UP Box

Post by ideas108 » Tue Sep 06, 2016 1:56 am

H All

I would really appreciate some suggestions as I am really frustrated with our UP Box. I thought things were running ok and for a while they were however it seems every time we update the studio software we average one good print in 10.

Are we using UP filament only YES
Have I cleaned the wheel that pulls the filament through YES
Do we use the cleaning filament suggested and sold by the NZ Supplier YES
Do we run it with Aircon on YES
Have I got the latest version of the print head cover - I believe so

How old is the UP Box - we had one of the first in the country when released last year - wont make the same mistake again

What version of the old software might guarantee reasonably reliable prints to demonstrate the power of 3D printing for our community so I can dump the studio software.

Will I recommend the UP Box to colleagues probably not.

In saying this I can not speak highly enough of the Support team in NZ they are brilliant - this is either operator error me completely not understanding/having too high expectations of what is possible or 14 months on having a 1st generation box that simply put is now crap.

I will persevere but would appreciate suggestions for things to try from all of you who have a far greater knowledge than this "beginner"

I should be able to load something in an just have it print successfully every time - that's my simple expectation.

regards

John

pleppik
Posts: 336
Joined: Sun Dec 11, 2011 2:14 pm

Re: Lost confidence with the UP Box

Post by pleppik » Tue Sep 06, 2016 2:57 am

John:

You're obviously very frustrated. Maybe the collective wisdom of this group can help.

Can you give details about the problems your seeing? In many ways hobby-level 3D printing is still as much an art as a science, so it helps to know as much as possible about what's going wrong.

mrt
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Location: Adelaide Australia
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Re: Lost confidence with the UP Box

Post by mrt » Tue Sep 06, 2016 5:35 am

Hi

We still use Ver 2.15 in the old style. We found issues in 2.17 and 2.18

We are using Studio in testing only
Michael
3D Printing Solutions
www.3dprintingsolutions.com.au

Owen Sparks aka Marksman
Posts: 610
Joined: Tue Mar 15, 2016 9:56 am

Re: Lost confidence with the UP Box

Post by Owen Sparks aka Marksman » Tue Sep 06, 2016 6:34 pm

I've had good results with 2.17 and upbox, hundreds of prints with approximately 9/10 prints successful, in TT ABS, .2mm layers.

Using finer layers, studio, 2.18 or anything else dropped that ratio significantly.

Owen S.

arhi
Posts: 256
Joined: Sun Mar 08, 2015 10:51 pm

Re: Lost confidence with the UP Box

Post by arhi » Wed Sep 07, 2016 12:02 am

i moved from 16 to 18 and I have zero issues with 18 on up plus 2

ideas108
Posts: 34
Joined: Sun Jan 24, 2016 6:59 am

Re: Lost confidence with the UP Box

Post by ideas108 » Wed Sep 07, 2016 12:46 am

Question

I am sure one of my problems is that I don't fully understand when to leave the airflow door? near the printer nozzle open or closed - would someone be willing to try and explain this a bit for me. I am wondering if all my issues are heat related

I am also attaching a poor quality photo of a print yesterday - with a brand new nozzle fitted.
web1.jpg
web1.jpg (49.52 KiB) Viewed 14930 times
The frustration Is I have printed the same model perfectly so I know it does work.
web2.jpg
web2.jpg (23.35 KiB) Viewed 14930 times
kind regards

John

pleppik
Posts: 336
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Re: Lost confidence with the UP Box

Post by pleppik » Wed Sep 07, 2016 12:52 am

My first reaction looking at those pictures is that this is a challenging object to print with an FDM printer. Those thin spiral fins are pushing the limits of what you can reasonably expect to be able to print, since if one of those bits gets a little out of place (for example, because of vibrations or warping) the whole thing is going to fail.

It looks like you're printing it without any support. Have you tried adding support? That will help stabilize the thin fins and will probably give better results.

ideas108
Posts: 34
Joined: Sun Jan 24, 2016 6:59 am

Re: Lost confidence with the UP Box

Post by ideas108 » Wed Sep 07, 2016 1:32 am

Hi Pleppik

Thanks for the feedback - I will try it with support and see what the difference is. I acknowledge what you are saying finer detail on outer edges like this is asking for trouble without support - Maybe my expectations for this type of printer are way to high I have a reputation for pushing the boundaries of what is possible as per below with no support with the white object.

PS We did not print the fish its a sample we got with our last order from NZ
web3.jpg
web3.jpg (25.31 KiB) Viewed 14928 times
Thanks for the assistance

John

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wackojacko
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Re: Lost confidence with the UP Box

Post by wackojacko » Wed Sep 07, 2016 7:40 pm

Hi John

Glad you like the fish :)

With regards to your blue part, this type of model can slightly lift during printing and get knocked. Try printing that in PLA without support.
Bruce
http://www.3DPrintingSystems.com

Need help with your printer, check out our Youtube channel.
https://www.youtube.com/user/3dprinting ... /playlists

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Tiertime-Jason
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Re: Lost confidence with the UP Box

Post by Tiertime-Jason » Thu Sep 08, 2016 3:04 am

If you printing the vase with ABS or ABS+ and with the air door fully open. The fine thins of the outside will warp and hinder the nozzle result in print failure. should close air door for ABS especially when printing objects with very fine structure/

tel
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Re: Lost confidence with the UP Box

Post by tel » Thu Sep 08, 2016 5:18 am

Jason
As at times it is confusing when someone says the door is open or closed, I assume you mean the the door should be blocking the bottom opening and so directing airflow away from the nozzle(assuming ABS or ABS+)?

In my terminology, if I look from the front and there is an opening, the door is open. I assume it is this state you mean (ie the front opening is open, the bottom opening is closed)?

ideas108
Posts: 34
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Re: Lost confidence with the UP Box

Post by ideas108 » Thu Sep 08, 2016 11:20 am

Thanks tegregg

I understand your explanation it's appreciated

Kingsten
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Joined: Thu Aug 21, 2014 5:35 am

Re: Lost confidence with the UP Box

Post by Kingsten » Sun Sep 18, 2016 9:12 am

Air flow adjusting knob
Attachments
Fan duct .jpg
Fan duct .jpg (147.61 KiB) Viewed 14764 times

ideas108
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Re: Lost confidence with the UP Box

Post by ideas108 » Mon Sep 19, 2016 7:39 am

Thank you for this I think I may have had my settings wrong will now test

much appreciated

john

aesdaileblp
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Re: Lost confidence with the UP Box

Post by aesdaileblp » Tue Oct 11, 2016 6:28 am

Better software, such as Simplify 3D or Cura or Slic3r allows custom settings for fan control by layer, which would allow correct high cooling for lower layers, and no cooling for fine structures.

The UP BOX Studio software does not provide any control of fan speed by layer.
Adrian Esdaile
Senior Project Architect
Billard Leece Partnership Pty Ltd
Architects & Urban Planners
http://www.blp.com.au

Polaris
Posts: 19
Joined: Wed Jun 29, 2011 2:48 pm

Re: Lost confidence with the UP Box

Post by Polaris » Wed Oct 19, 2016 9:47 pm

My personal way of resolving the cause of is it : object or method or environment : is to take my model and in the CAD app scale it up. Note: not scale it up within Up! software. The bring it in and have the Up software slice it and print.

Some times you will need to cut it down to fit in the envelope ( so for example take a quarter section, then bring that in ) or simply to save material.

That way you are reducing the object errors from support/drag significantly, and in the case of your structure if may magnify the the cause of the error as it moves out to the thinner section. Being able to see where a print goes wrong can be very valuable too.... So if there's a way for you to video the print in HD (simultaneous multiple angles if possible) then that often helps track down the errors. I made a perspex enclosure for this reason.

Additional : if you want to film inside a dark or opaque enclosure can I recommend that you purchase a endoscope ($10-20) and use that as your video source. It's incredible what you can see and they are light enough to attach to the print head. Also they have an in built led and can be attached to a phone for a recorder. OK I'll stop now before I give away all my secrets ... :)
|=Polaris D+sign =||= designing the bleeding obvious since 2005 =|

arhi
Posts: 256
Joined: Sun Mar 08, 2015 10:51 pm

Re: Lost confidence with the UP Box

Post by arhi » Wed Oct 19, 2016 11:39 pm

aesdaileblp wrote:The UP BOX Studio software does not provide any control of fan speed by layer.
dunno how it is on other printers like up box, but up!plus2 has only one fan and that one is linked to "motor enable" pin on the cpu so it can only be on and off and it has to be on while printer is running (when you enable motors it will turn on, when you disable them it will turn off) so no fine control possible by the way it's constructed ... not sure if box is any different (I see that some, like mini, have different pinout then up!plus2 so maybe there's another fan there that can be controlled)

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