filament not feeding on print

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jason.fletcher@locks4vans.co.uk
Posts: 2
Joined: Fri Apr 12, 2019 1:18 pm

filament not feeding on print

Post by jason.fletcher@locks4vans.co.uk » Fri Apr 12, 2019 1:28 pm

my Up box plus has just developed a strange fault after 2 years fault, filament extrudes ok and extracts ok when loading a new roll of filament, but after doing a manual level test to make sure all is ok, once the print starts the drive gear is just clicks like there is a jam and no filament is drawn in, i stop the print immediately and extrude some filament manually it comes out fine, so no blockage. i have changed the head with a new one today ( New ABS variant ) set it up and the same thing happens, extrudes manually but not during a print! ive had no issues with this printer up to now, all i can think it is is something wrong with the latest software update?

HELP! :oops:

Tiertime_Ocean
Posts: 35
Joined: Mon Feb 18, 2019 6:14 am

Re: filament not feeding on print

Post by Tiertime_Ocean » Mon Apr 15, 2019 9:47 am

Dear Customer,

Before update the UP Studio and it's working fine?
If it's working fine and please use old version UP Studio.
Maybe V2.6.20.627 not compatible very well with your printer.
Previous UP Studio download link:
https://www.tiertime.com/downloads/software-archive/
Please contact us if you have any problems.
Thanks.

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