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Installation problem UP Studio

Posted: Tue Oct 09, 2018 2:17 pm
by egbert
Hello,
I'm trying to install UP studio 2.5.32.461 on a windows 10 home machine with an intel i5-4210U processor and 8GB of RAM. The windows version is 1809 build 17763.1.

When I'm allmost through the installation process the system reports the following error and rolls back the entire installation:

UP studio setup ended prematurely because of an error. our system has not been modified. To install this program at a later time, please run the installation again.
Click the "Finish" button to exit the setup Wizard.

I tried to install the beta version and also older versions with no success. Also I tried other windows 10 machines. same result.

Is there anyone who can help to solve this problem and make my printer work?

Re: Installation problem UP Studio

Posted: Sun Oct 14, 2018 4:08 am
by NAST555
https://www.tiertime.com/dami/viewtopic ... 276560af11

Look at this, the same frustrating thing happened to me. They should put up a big banner on the installation page to point to this error.

Re: Installation problem UP Studio

Posted: Fri Mar 22, 2019 12:25 am
by benjibuls
I have exactly the same issue on my Surface with Win10 Pro and my work laptop with window 10.
It's infuriating because it means I can't actually use a version of Up Studio with the new filament profile editor.

Have tried a couple of the recent Betas and standard installations with no luck.

Anyone from Tiertime want to chime in?

Re: Installation problem UP Studio

Posted: Wed Apr 10, 2019 7:15 am
by liza7278
I am recently facing some issue with the USB installation issue on my Windows system. The USB is connected with my system, but nothing happens on my system. It was showing epson error code 0xf4 on my system. Can anyone tell me how to solve this error?

Re: Installation problem UP Studio

Posted: Thu Apr 11, 2019 10:53 am
by Tiertime_Ocean
Dear Customer,

Please check task manger if the driver is normal?
Please download and install driver if it's abnormal.
https://www.tiertime.com/downloads/software/