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Help to update

Posted: Sun Aug 10, 2014 2:29 pm
by dakenskys
Hi All -
I've had my plus for many years now and never really updated it because it worked just fine and I didn't want to screw it up!
I have v1.12 running now but just changed my computer to a 64 bit machine and this old UP software won't install.
I've noticed a new 2.12 update that will also update the ROM as well but no mention if it works with 64 bit machines.

Anyone can help me with this, and let me know if updating is really a one touch easy process?

Thanks
Ken

Re: Help to update

Posted: Sun Aug 10, 2014 3:27 pm
by mb20music
Go ahead and download and install ver 2.12, you will be just fine.

Re: Help to update

Posted: Sun Aug 10, 2014 5:08 pm
by dakenskys
Thanks mb20music.

So I'm guessing that I should install while connected to my UP and it will automatically update the ROM?

Or do I install the software first, then there is another step involved to update the ROM.

Thanks

Re: Help to update

Posted: Thu Aug 14, 2014 12:47 am
by dakenskys
Ok, so the update went just fine. BUT !!! I can't print.

I set my platform height just as I have always done before and it is at 118.0

But when I go to print preview, it is prompting me to set a number between 125 and 145.

How can I resolve this?

Please help someone.

Re: Help to update

Posted: Thu Aug 14, 2014 4:39 am
by mb20music
WOW, 118 that sounds very low, are you using the perfboard or something thicker like polycarbonate?

Re: Help to update

Posted: Thu Aug 14, 2014 11:52 pm
by dakenskys
Yes, I had made a custom platform with its own heaters and temp control. So I replaced the standard platform with a 1/4" aluminum plate that I added 4 heaters. On top of that I have a high temp piece of glass with an etched surface. The system works like a charm with very even heat and after making a print, a cooling fan brings the temp down and the parts just pop off. I used to struggle a lot with perf board, but this method works best. My problem is that I had ceramic spacers at about 1/2" so that added to the extra height too. Simple to remove the spacers and now it works with no problems.

Re: Help to update

Posted: Fri Aug 22, 2014 7:30 am
by Tiertime-Roman
mb20music wrote:WOW, 118 that sounds very low, are you using the perfboard or something thicker like polycarbonate?

Hi dakenskys

Did you try to raise up the platform to 118 or higher, and set the current height as the nozzle height, then it means the height should not be higher than this.

And then try to print at the height.

Re: Help to update

Posted: Sat Aug 23, 2014 2:04 pm
by dakenskys
I wound up cutting down my spacers and was able to set the height within the parameters.
Thanks for the tip anyway.
It's working well with my platform and the latest version.