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Help, my Mini stops mid-print

Posted: Tue Apr 02, 2019 2:40 pm
by 3dp
Hi,
my Mini runs over 3 years now without any problems.
Since a week it stops in the first layer. The nozzle remains hot and I have to interrupt the print.
Pause and continiue does not work.
The error occurs at different models. Most of them have already been printed in the past.
I already changed the USB port.
Without success.
Can anyone help.
Many thanks.
Joerg

Re: Help, my Mini stops mid-print

Posted: Wed Apr 03, 2019 10:17 am
by Tiertime_Ocean
Dear Customer,

Please share your printer type, SN and UP Studio version with us.
Thanks.

Re: Help, my Mini stops mid-print

Posted: Tue Apr 23, 2019 3:57 pm
by Philipp27
Hi

I have the same problem. During printing the UP!mini stops without extruding and without moving at all.

My printer is an UP!mini
Model: 3DP-10-4B
SN: 209504
UP-Studio: Version: 2.6.20.627 (up to date?!)

Next problem: Realy hot Steppers (X, Y, Z and the extruder Stepper)
I can´t touch them, because of heat.

Does everyone have the same 2 problems?

Re: Help, my Mini stops mid-print

Posted: Wed Apr 24, 2019 9:31 am
by Tiertime_Ocean
Dear Customer,

During printing the UP mini stops without extruding and without moving at all.
Before update to V2.6.20.627, it's working fine? If it's working fine, please use old version.
Previous UP Studio download link:
https://www.tiertime.com/downloads/software-archive/

Realy hot Steppers (X, Y, Z and the extruder Stepper)
Yes, it's hot, please don't touch them.

Please contact us if you have any problems. Thanks.
support@tiertime.com

Re: Help, my Mini stops mid-print

Posted: Tue Jul 09, 2019 11:08 pm
by ddegeorgemarcolak12orus
My Up Mini also stops printing midway through all models. It prints native solids perfectly but any 3d models imported in stop working at the same spot about 40% through the print.

Re: Help, my Mini stops mid-print

Posted: Mon Jul 15, 2019 3:32 am
by Tiertime-Joseph
Hello,

Please use the previous release for now.

https://www.tiertime.com/downloads/software-archive/

2.5.12.

Thank you

Joseph

Re: Help, my Mini stops mid-print

Posted: Mon Jul 29, 2019 7:54 pm
by RDaron88
Also having the same problem. seem our Up Mini is too old now, and we are stuck with the Old Version of Up Studio.

As they are no longer giving us support, they should at least post something on the download page giving directions to the old version.

Re: Help, my Mini stops mid-print

Posted: Sat Oct 05, 2019 10:32 am
by DiaLFonZo
Hi All,

I have a very similar issue and i kind of work my way around a couple of weeks back but it's becoming a real issue.

Initially i was printing a model rocket nose cone.

When i start the print, the Raft was building and it seems to stop when it start the base of the model.
Stuck there, not moving but still "processing" and "heating" but just no movements. Can be stuck like that forever as it seems.

I tried a bunch of infill and accuracy as well as wall thickness in the part and it eventually went through and printed.
Just not 100% sure why and how.

Yesterday i tried a tail cone and it did the same thing but about 3/4 of the print and then when i changed parameters it did it at start just like before.

I haven't tried an earlier version yet but do you know what's the issue ?

All the best

Eric Nantel - DiaLFonZo
Working @ www.RobotShop.com retailer of Tiertime

Re: Help, my Mini stops mid-print

Posted: Tue Oct 08, 2019 6:27 am
by TiertimeJoshua
Hello,

Based on what you described, you need to install the UP Studio 2.5.

Please take a look at the software download page:
https://www.tiertime.com/downloads/software/

There is a compatibility chart on the page, and please download the right software based on the model number.

Thank you

Joshua