Up! Mini stops at layer 10

Support for UP mini. To report a bug, post with a title [BUG REPORT]. To request a feature, post with a title [FEATURE REQUEST]
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RSeeG
Posts: 14
Joined: Fri Jan 09, 2015 12:22 am

Up! Mini stops at layer 10

Post by RSeeG » Sat Jul 06, 2019 11:54 am

Got a new PC and installed latest up studio 2.6.20.627.
Tried a few different prints and all seem to stop at about layer 10. Changed a range of print settings and restarted PC and Up Mini. Uninstalled and reinstalled up studio. Nothing seems to work.

I am unable to see what firmware version is on my printer in UP Studio?

Help please.

RSeeG
Posts: 14
Joined: Fri Jan 09, 2015 12:22 am

Re: Up! Mini stops at layer 10

Post by RSeeG » Wed Jul 10, 2019 9:36 am

support response below... can anyone tell me which previous version still works?

(Tiertime)

Jul 10, 10:26 CST

Dear Customer,
The latest software optimized the problems of some new models, such as UP 300..
UP mini and previous model did not have such problems, the latest software will not work with previous model. So you can use up studio original version without any problem. The issued report had already be sent to our related department, hope they will solve the issue asap in the new version up studio released.

RSeeG
Posts: 14
Joined: Fri Jan 09, 2015 12:22 am

Re: Up! Mini stops at layer 10

Post by RSeeG » Thu Jul 11, 2019 11:20 am

version 2.5.12.459 works

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