Up Plus 2 not recognised.

Support for UP Plus and UP Plus 2. To report a bug, post with a title [BUG REPORT]. To request a feature, post with a title [FEATURE REQUEST]
Post Reply
Lawnswood School
Posts: 1
Joined: Wed Aug 13, 2014 4:11 pm

Up Plus 2 not recognised.

Post by Lawnswood School » Fri Aug 15, 2014 3:26 pm

Hi all,
We have just received our new Up Plus 2 3D printer but when I connect the USB to the Windows 8.1 laptop all I get is the message that the USB device has malfunctioned and Windows does not recognise it? I have removed the signed driver restrictions from Windows 8.1 and installed the latest software from the pp3dp website. The printer doesn't show as a printer in device manager just as an unknown USB device with a yellow exclamation mark beside it. Also the initialise button has no effect, regardless of how long you hold the rocker switch down for nothing happens at all. I have also tried the printer on a Windows 7 Pro desktop but I get exactly the same messge. Any ideas?

Thanks,
Martin

User avatar
KCSteve
Posts: 25
Joined: Tue Jul 29, 2014 3:42 pm
Location: Kansas City, MO USA

Re: Up Plus 2 not recognised.

Post by KCSteve » Sun Aug 17, 2014 11:05 am

Sounds like the drivers aren't installed.
Enjoy!

KCSteve :->

Post Reply