We have just received our new Up Plus 2 3D printer but when I connect the USB to the Windows 8.1 laptop all I get is the message that the USB device has malfunctioned and Windows does not recognise it? I have removed the signed driver restrictions from Windows 8.1 and installed the latest software from the pp3dp website. The printer doesn't show as a printer in device manager just as an unknown USB device with a yellow exclamation mark beside it. Also the initialise button has no effect, regardless of how long you hold the rocker switch down for nothing happens at all. I have also tried the printer on a Windows 7 Pro desktop but I get exactly the same messge. Any ideas?
Support for UP Plus and UP Plus 2. To report a bug, post with a title [BUG REPORT]. To request a feature, post with a title [FEATURE REQUEST]
2 posts • Page 1 of 1