platform not heating: new up 2

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mec949
Posts: 123
Joined: Thu Jul 12, 2012 7:16 am
Location: NSW Australia

platform not heating: new up 2

Post by mec949 » Tue Dec 10, 2013 3:35 am

platform not heating as far as i can tell. 20min preheat and the temperature still registers as 23ish degreesC.

I have had the machine for only 1 day?
What are the potential causes for a platform that will not heat?

thankyou
noob :mrgreen:

Tiertime-Edward
Posts: 206
Joined: Tue Sep 07, 2010 9:15 am

Re: platform not heating: new up 2

Post by Tiertime-Edward » Tue Dec 10, 2013 4:15 am

For such case, maybe the heater connector was loose or not connected well.

mec949
Posts: 123
Joined: Thu Jul 12, 2012 7:16 am
Location: NSW Australia

Re: platform not heating: new up 2

Post by mec949 » Tue Dec 10, 2013 4:48 am

Edward wrote:For such case, maybe the heater connector was loose or not connected well.
And how would I go about fixing/repairing/amending this anomaly? : )

mb20music
Posts: 375
Joined: Thu Feb 14, 2013 1:35 am
Location: USA

Re: platform not heating: new up 2

Post by mb20music » Tue Dec 10, 2013 5:49 am

Since you just purchased the unit, If I were you I would contact support on this.

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