Trying, and failing, to use the new Tiertime Store!!! - NOW ALL GOOD - Thanks TT

Talk about anything.
TiertimeBrook
Posts: 101
Joined: Tue Oct 16, 2018 8:25 am

Re: Trying, and failing, to use the new Tiertime Store!!! - NOW ALL GOOD - Thanks TT

Post by TiertimeBrook » Thu Nov 08, 2018 3:30 am

Hi Owen,
The online chat is working now ,
You can contact the online service or send email to support@tiertime.com about the picture of damaged package and the cable,
We will then give a good solution on this issue.

Regards
Brook

Owen Sparks aka Marksman
Posts: 610
Joined: Tue Mar 15, 2016 9:56 am

Re: Trying, and failing, to use the new Tiertime Store!!! - NOW ALL GOOD - Thanks TT

Post by Owen Sparks aka Marksman » Thu Nov 08, 2018 8:01 am

Thanks Brook, I've sent a message.

Owen S.

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3DWP
Posts: 194
Joined: Wed Dec 30, 2015 4:00 pm
Location: Netherlands
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Re: Trying, and failing, to use the new Tiertime Store!!! - NOW ALL GOOD - Thanks TT

Post by 3DWP » Thu Nov 15, 2018 3:58 pm

I can report I have met Joseph again at Formnext and received an Up Box CPU to replace my broken one. :D

They have a nice stand in Frankfurt with the new printers and products.

Owen Sparks aka Marksman
Posts: 610
Joined: Tue Mar 15, 2016 9:56 am

Re: Trying, and failing, to use the new Tiertime Store!!! - NOW ALL GOOD - Thanks TT

Post by Owen Sparks aka Marksman » Thu Nov 15, 2018 5:19 pm

Outstanding.

It looks like TT have made big improvements in their customer service recently.

Things are looking good.

Owen S.

Tiertime-Joseph
Posts: 155
Joined: Mon Aug 27, 2012 3:45 am

Re: Trying, and failing, to use the new Tiertime Store!!! - NOW ALL GOOD - Thanks TT

Post by Tiertime-Joseph » Thu Nov 15, 2018 9:49 pm

Guys,

Thanks for all the comments. I met 3DWP in Formnext, and before he left, I asked him to put more critics, or more dramatic comments in the forum, which would help us a lot to improve.

Best regards

Joseph

Owen Sparks aka Marksman
Posts: 610
Joined: Tue Mar 15, 2016 9:56 am

Re: Trying, and failing, to use the new Tiertime Store!!! - NOW ALL GOOD - Thanks TT

Post by Owen Sparks aka Marksman » Wed Nov 21, 2018 7:58 am

Hi folks

I'm pleased to report TT have shipped replacement the cables after I reported a problem with the packaging. Not only that but they sent fresh cables from China rather than more of the same from the UK warehouse.

Good job Tiertime :D Faith is restored.

Many thanks, Owen S.

Owen Sparks aka Marksman
Posts: 610
Joined: Tue Mar 15, 2016 9:56 am

Re: Trying, and failing, to use the new Tiertime Store!!! - NOW ALL GOOD - Thanks TT

Post by Owen Sparks aka Marksman » Wed Jan 09, 2019 5:22 pm

I'm now getting a "502 Bad Gateway" error if I try and look at any TT store. Is it dead?

Cheers, Owen S.

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