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Upbox software installation issues

Posted: Fri Aug 25, 2017 10:37 am
by steegsha
We have bought 2 Upbox 3D printers recently at our school and have downloaded the windows version of the software. We have found that the software runs through the install and looks like it is almost complete then it removes itself from the computer and gives us an error message saying that the install was interrupted. This has happened on the on computers running windows 8.1 and 10 it has successfully installed on an old Windows 7 pc. I have tried installing using the windows compatibility set to windows 7 and tried the 32 and 64 bit versions. :roll:

Can you suggest a fix for this issue?