Hi Eric, Yes, all the old executables have the signature issues, and we recommend the users to disable the Windows Security allowing the installation of unsigned executables. The instruction can be found here: https://www.maketecheasier.com/install-unsigned-drivers-windows10/ ---- Thanks @NAST555 Jo...

Hello,

Once you downgrade your MAC version, make sure you assign the right LKD file.

Go to https://www.tiertime.com/downloads/software/, download the LKD File for MAC V 2.4.

Open UP Studio, choose Activate, and then load the LKD file.

Hope this helps

Joseph

Hi,

Please try the follow url:
https://s3-us-west-1.amazonaws.com/up3d ... V2.4.0.pkg

Joseph

Hi Ron,

Cetus has a dedicated website cetus3d.com, where you will find its forum.

But it does not mean you can not find answers for Cetus here. Also, you are welcome to post about Cetus and share your experience.

Thank you

Joseph

Thanks for the update!

Joseph

@JosepM,

Go to https://www.tiertime.com/downloads/software/, find the LKD File for MAC V x.x.x.x.

Open UP Studio, choose Activate, and then load the LKD file.

@Marksman

A little trick here. Go find the MatDef.exe under the UP Studio installation Directory.

Joseph

Hello,

Already reported to our development team. Will have it fixed in the next release.

Thank you

Joseph

Hello,

Thank you for the update.

Sorry for the mess.

Joseph

Hello,

Are you downloading from the following link?

https://s3-us-west-1.amazonaws.com/up3d ... 32.461.zip

Make sure it is 2.5.32.461 instead of 2.5.31.461.

Let me know what you find.

Thank you

Joseph

Hi,

The fix has posted on the Tiertime's Software Download page. Please give it a try.

Thank you

Joseph

Hello,

Noted the problem, and has reported to our development team.

Could you try removing the UP Studio and installing it again?

Joseph

Hi Owen,

Nice talking to you on TCT.

The X5 does have the capability of printing ABS, PLA, TPU and other 3rd party's filament. It is only that the machine will be shipped with PLA head only. So is the flex board, which will be sold separately as consumables.

Joseph

Hello, We are aware of the installation problem for the UP Studio, and the fix is on the way early next week. The main problem is related to a driver file that went expired. For a temporary solution, please change the security setting allowing the Windows to install an unsigned driver. Sorry for the...

Hello, The Mac release does not have MPM for now, and it would be a workaround if it is possible to have a Windows define a profile, and import it to Mac for now. For previous Mac release: https://s3-us-west-1.amazonaws.com/up3d/downloads/Up_Studio_V2.4.0.pkg Please be aware, the previous Mac releas...

Hello, The Mac release does not have MPM for now, and it would be a workaround if it is possible to have a Windows define a profile, and import it to Mac for now. For previous Mac release: https://s3-us-west-1.amazonaws.com/up3d/downloads/Up_Studio_V2.4.0.pkg Please be aware, the previous Mac releas...

Hello,

Already reported to our engineering team, and they are investigating it. Please provide as many information as possible.

Windows 10? Which model of printer?

Thank you

Joseph

Hi Neto,

We have Mac 2.5.1 released online.

Please check.

Thanks

Joseph

Hi Soberman,

We also heard the report from other sources, and we are investigating.

The Windows version is the latest 2.5.12? what about Mac? The matching release for Mac will be released in a week or two.

Tell me more if you can share more information.

Thanks

Joseph

Hello!

Welcome aboard.

Do you use 3D printer? or any 3D printed models that you could show us?

Thank you

Joseph

Hello,

Sorry for this is happening.

Could you please send an email to our support team support@tiertime.com? Along with the serial number of your machine. Our support team will be there to help you.

Thank you

Joseph