Search found 101 matches

by TiertimeBrook
Tue Nov 20, 2018 1:49 am
Forum: UP Software
Topic: [BUG REPORT] Setting UPBOX to use TT TPU and then back to ABS+ has Bed Temp stuck at 40 deg.
Replies: 9
Views: 2334

Re: [BUG REPORT] Setting UPBOX to use TT TPU and then back to ABS+ has Bed Temp stuck at 40 deg.

Hi Owen, After we tested, If changing the material and the extruder head, without restarting the software, preheat the plate will reach the previous material temperature, but by starting the software ,the preheat will work normal and the plate temperature will reach the right value. However if you h...
by TiertimeBrook
Fri Nov 16, 2018 6:37 am
Forum: New Uppers
Topic: new member having some probs with up mini 2 es
Replies: 4
Views: 1744

Re: new member having some probs with up mini 2 es

@Aussiefox
Please send email to support@tiertime.com to get the firmware to solve the issues.

Regards
Brook
by TiertimeBrook
Thu Nov 08, 2018 8:02 am
Forum: New Uppers
Topic: new member having some probs with up mini 2 es
Replies: 4
Views: 1744

Re: new member having some probs with up mini 2 es

@Atticus,
For the SD card failed to load issues, We have upgrade the touchscreen program which maybe can solve the problems, But the program is not been released officially, I can send the file to your email ,you can try upgrade the touchscreen to see the result.

Regards
by TiertimeBrook
Thu Nov 08, 2018 3:30 am
Forum: General Discussion
Topic: Trying, and failing, to use the new Tiertime Store!!! - NOW ALL GOOD - Thanks TT
Replies: 26
Views: 6194

Re: Trying, and failing, to use the new Tiertime Store!!! - NOW ALL GOOD - Thanks TT

Hi Owen,
The online chat is working now ,
You can contact the online service or send email to support@tiertime.com about the picture of damaged package and the cable,
We will then give a good solution on this issue.

Regards
Brook
by TiertimeBrook
Wed Nov 07, 2018 5:54 am
Forum: UP300
Topic: Print Fail due to Glitch
Replies: 4
Views: 1407

Re: Print Fail due to Glitch

Hi BigE, From the image we think that possible is a hardware issue not a software issues, If the extrude head moves not smoothly on the y axis rod maybe caused a sudden shift of it, So you can first test the moving of the extrude head , Cut off the power first, and move the extrude head by hand to s...
by TiertimeBrook
Mon Nov 05, 2018 3:54 am
Forum: UP300
Topic: Slicing Errors for UP300?
Replies: 4
Views: 1411

Re: Slicing Errors for UP300?

Hello,

You can try add the Top and bottom surface like 5 layers and see the result.
The layer thickness can be chosen as 0.05mm but you need first change the nozzle to 0.2mm nozzle, then can choose the 0.05 mm thickness.

Regards
Brook
by TiertimeBrook
Mon Nov 05, 2018 2:02 am
Forum: UP300
Topic: Ethernet connectivity and other problems.
Replies: 7
Views: 1471

Re: Ethernet connectivity and other problems.

Hi David, For the USB connection issue, The USB can only read the printable file in TSK format and the touchscreen update file, So you can not see the other files like Stl, 3up,etc. in the USB disk ,This is not a fault, This is default setting in UP 300. For the Ethernet connection issue(UP Studio s...
by TiertimeBrook
Mon Nov 05, 2018 12:28 am
Forum: UP300
Topic: Servo Fouling with fan case
Replies: 14
Views: 2690

Re: Servo Fouling with fan case

Hi BigE,

Thanks for your updates and efforts on the mods.
We Will keep focus on the news.

Regards
Brook
by TiertimeBrook
Wed Oct 31, 2018 12:45 am
Forum: Official Announcement
Topic: History version MAC OS V2.4Up Studio Download link
Replies: 0
Views: 2147

History version MAC OS V2.4Up Studio Download link

Dear Uppers, After upgraded the new version of MAC OS V2.5 ,You will can not find the old version like V2.4 in the app store, Here we provide the download link for you to download the MAC OS V2.4 and the matching LKD-activating file for the users who still want keep using the old version Mac Up stud...
by TiertimeBrook
Wed Oct 31, 2018 12:30 am
Forum: UP300
Topic: Servo Fouling with fan case
Replies: 14
Views: 2690

Re: Servo Fouling with fan case

Hi BigE,
Yes,the movement of the fan bracket is the way to fix the issue.
Sorry for the confusion,I am new to the forum,So lots of things need to learn.
Wish you understand that.

If you designed new fan bracket,, Welcome to share with us.

Regards
Brook
by TiertimeBrook
Tue Oct 30, 2018 12:39 am
Forum: Cetus
Topic: Cetus3D splinting.
Replies: 4
Views: 2437

Re: Cetus3D splinting.

Hi,
A professional slicing software is needed for segment the big print file into several parts, The UP Studio does not come with the function now.
by TiertimeBrook
Tue Oct 30, 2018 12:36 am
Forum: UP Software
Topic: Stable support doesn't work
Replies: 3
Views: 1620

Re: Stable support doesn't work

Hello , I want to confirm that if you dont use preview after selected the "Stable support" then the prints will not with the supports?
by TiertimeBrook
Tue Oct 30, 2018 12:19 am
Forum: UP300
Topic: Servo Fouling with fan case
Replies: 14
Views: 2690

Re: Servo Fouling with fan case

Could you leave your email address here, And our technical stuff will contact you for some detail guidance.
by TiertimeBrook
Mon Oct 29, 2018 5:01 am
Forum: UP300
Topic: Servo Fouling with fan case
Replies: 14
Views: 2690

Re: Servo Fouling with fan case

Hello,
You can send the issue to our support email
support@tiertime.com ,The technical colleague will give you detailed guidance there.
by TiertimeBrook
Mon Oct 29, 2018 3:57 am
Forum: UP300
Topic: Servo Fouling with fan case
Replies: 14
Views: 2690

Re: Servo Fouling with fan case

Hello, This is because of the leveling probe assembly not in a right position,You need first cut down the power take down the extrude head( first screw out the screw in the bottom of the extrude head), and then press downwards the whole leveling probe assembly and make its position under the extrude...
by TiertimeBrook
Mon Oct 29, 2018 2:57 am
Forum: UP300
Topic: How to Turn the Lights On?
Replies: 2
Views: 1019

Re: How to Turn the Lights On?

You can try tapping the screen twice or more to light up the light with the door closed.
by TiertimeBrook
Thu Oct 25, 2018 7:33 am
Forum: UP BOX & UP BOX+
Topic: Up Box+ heating issue
Replies: 1
Views: 1081

Re: Up Box+ heating issue

First check if the extrude cable connected well or not
The cable have a high frequency of problems sometimes.
by TiertimeBrook
Thu Oct 25, 2018 7:30 am
Forum: UP mini 2
Topic: No filament coming out !!!
Replies: 4
Views: 1719

Re: No filament coming out !!!

try to clean the nozzle first, and also clear the extrude gear inside the extrude head,the brown material is the melt and sorched ABS material
by TiertimeBrook
Wed Oct 24, 2018 12:40 am
Forum: General Discussion
Topic: Trying, and failing, to use the new Tiertime Store!!! - NOW ALL GOOD - Thanks TT
Replies: 26
Views: 6194

Re: Trying, and failing, to use the new Tiertime Store!!!

Hello,
We appreciated for the kindly constructive criticism, that is helpful for us, We will enhance the quality of the package for the extruder and other parts in short future.

Best Regards
Brook
by TiertimeBrook
Wed Oct 17, 2018 7:31 am
Forum: UP BOX & UP BOX+
Topic: UpBox+ Nozzle doesn't heat
Replies: 5
Views: 3036

Re: UpBox+ Nozzle doesn't heat

Hello,
It seems the nozzle heater broken problem,You can replace a nozzle heater or the whole extruder head to solve the problem.