Search found 101 matches

by TiertimeBrook
Thu Dec 20, 2018 1:37 am
Forum: UP BOX & UP BOX+
Topic: upbox nozzle heater damaged, need a new one
Replies: 1
Views: 790

Re: upbox nozzle heater damaged, need a new one

Hello

The V5 nozzle which available in US stock is compatible to your printer ,can just buy it.

Regards
Brook
by TiertimeBrook
Thu Dec 20, 2018 1:31 am
Forum: UP BOX & UP BOX+
Topic: horizontal line in print and part defect
Replies: 1
Views: 562

Re: horizontal line in print and part defect

hello, Please check the extruder head if is stable on its pedestal stable or if the pedestal has some damages that caused the shaking when printing and caused the shifting of the layer, and check the extruder head if can move smoothly on the rod when cut off the power, if it not move smoothly as nor...
by TiertimeBrook
Thu Dec 20, 2018 1:19 am
Forum: UP300
Topic: ABS warping on the larger build plate.
Replies: 12
Views: 1945

Re: ABS warping on the larger build plate.

Hi David,
The peel ratio not only works with removing the prints, sometimes it works with the prints wrapping issue due to the not perfect material parameter. if you have a diagram on it, I would like to check ,that will helps on solving the problem.

Brook
by TiertimeBrook
Thu Dec 20, 2018 1:08 am
Forum: General Discussion
Topic: LCD Screen
Replies: 1
Views: 798

Re: LCD Screen

Hello,
If the printer connected with USB, you can only control the printer through the Software ,that is the defaulted factory setting .
by TiertimeBrook
Fri Dec 14, 2018 6:11 am
Forum: UP mini 2
Topic: Setup: how to Initialize, Calibrate, etc.
Replies: 4
Views: 1387

Re: Setup: how to Initialize, Calibrate, etc.

Hello, If you want to control the printer by the screen panel on the printer, you can unplug the USB and cut off the USB connection with your printer, then you can proceed the options like initialize or calibrate, or you can control it from UP studio software, Make sure you have installed the latest...
by TiertimeBrook
Mon Dec 10, 2018 1:56 am
Forum: Look! My Mod
Topic: AFTERMARKET EXTRUDER
Replies: 1
Views: 836

Re: AFTERMARKET EXTRUDER

Hello,

Please refer to this article for the XYZ axis calibration, Hope that maybe helpful.
https://www.tiertime.com/model-calibrat ... libration/

Regards
Brook
by TiertimeBrook
Mon Dec 10, 2018 1:51 am
Forum: General Discussion
Topic: Problem with thin walls
Replies: 1
Views: 835

Re: Problem with thin walls

Hello
You can find the support editor manager in the menu , from where you can edit and delet all the unneccessory supports or brims of the model.
So you can take a try .

Regards
Brook
by TiertimeBrook
Fri Dec 07, 2018 6:00 am
Forum: UP Software
Topic: Proxy settings not working, error connection failed
Replies: 1
Views: 859

Re: Proxy settings not working, error connection failed

Hello ,

Thanks for your reports.
As tested by our team, It seems like the the connection well with https proxy ,you can try to add www.tiertime.com to whitelist to test,
and we will also test more on this issue.
any news We will keep you updated.

Regards
Brook
by TiertimeBrook
Thu Dec 06, 2018 12:37 am
Forum: UP BOX & UP BOX+
Topic: UPBOX printer won't print in front corner
Replies: 5
Views: 1212

Re: UPBOX printer won't print in front corner

Hi Jonathan,

For this situation, You can check the extruder cable, insert and reinsert it, if not work, thinking about replacing a new cable and test.
We have a client who ever meet same problems with you , and solved by replacing the cable.

Regards
Brook
by TiertimeBrook
Wed Dec 05, 2018 8:46 am
Forum: UP BOX & UP BOX+
Topic: range of the nozzle height -50-5.
Replies: 3
Views: 923

Re: range of the nozzle height -50-5.

Hi
It seems like your Software version is not the latest one, You can try to update the UP Studio to the latest version .
download from this link.
https://www.tiertime.com/downloads/software/

Regards
Brook
by TiertimeBrook
Wed Dec 05, 2018 1:24 am
Forum: UP BOX & UP BOX+
Topic: range of the nozzle height -50-5.
Replies: 3
Views: 923

Re: range of the nozzle height -50-5.

Hi, If you can type a nozzle height value like 208 in manual setting nozzle height in Calibrate menu? and want to ask when this error occured? during leveling or initializing? That maybe a CPU malfunction but it depends. By the way , Please provide the attachment piture again, because I didnt find i...
by TiertimeBrook
Wed Dec 05, 2018 12:24 am
Forum: UP mini 2
Topic: UP mini 2 not initializing
Replies: 3
Views: 1204

Re: UP mini 2 not initializing

you can try if you can reset the nozzle height by manual after you insert the plate .
by TiertimeBrook
Mon Dec 03, 2018 1:58 am
Forum: UP mini 2 ES
Topic: UP mini 2 ES printer material is set incorrectly or the nozzle diameter does not match
Replies: 1
Views: 1012

Re: UP mini 2 ES printer material is set incorrectly or the nozzle diameter does not match

Hi,
Please check in the maintenance if the nozzle diam has been set to 0.4mm and if the material set correctly.
by TiertimeBrook
Mon Dec 03, 2018 1:44 am
Forum: UP mini 2
Topic: UP mini 2 not initializing
Replies: 3
Views: 1204

Re: UP mini 2 not initializing

hi ,
Any messages from the Software when the issues occuring?
by TiertimeBrook
Fri Nov 30, 2018 1:33 am
Forum: UP300
Topic: ABS warping on the larger build plate.
Replies: 12
Views: 1945

Re: ABS warping on the larger build plate.

Hi David

In our latest version UP Studio, the Material Profile Manager is in Maintenance and the choose the material,then go to customized material,then you can add and edit the material and setting these functions.

Regards
Brook
by TiertimeBrook
Wed Nov 28, 2018 6:41 am
Forum: New Uppers
Topic: Say hello all
Replies: 3
Views: 1446

Re: Say hello all

Hi Daniel. UP300 have excellent ability with ABS printing, if found the warping problem, you can take follow steps to prevent it happening, a.adjust the nozzle height mannually b.try to close the wind tunnel on the extrude head to make the extruder a higher temperature c, use the perf side of the pr...
by TiertimeBrook
Wed Nov 28, 2018 6:27 am
Forum: General Discussion
Topic: Settings not enabled in Tiertime to change Nozzle Size
Replies: 2
Views: 1321

Re: Settings not enabled in Tiertime to change Nozzle Size

Hi Wendy,
If you can change the nozzle diameter in setting ,Please confirm if the nozzle diameter matching the one you choosen in maintenance, and if it is a customized material, also check the material file if set well.

Regards
Brook
by TiertimeBrook
Wed Nov 28, 2018 6:23 am
Forum: Cetus
Topic: First 3 layers are thicker
Replies: 6
Views: 1686

Re: First 3 layers are thicker

Hi
Printing without raft may cause this issues because when the build plate not be leveled well, the first layers will make a compasation on the different point to make sure the leveling of the whole prints, So You'd better print with raft for a better prints .

Regards
Brook
by TiertimeBrook
Mon Nov 26, 2018 1:34 am
Forum: UP300
Topic: Printer stops and burns plastic. Bug
Replies: 2
Views: 931

Re: Printer stops and burns plastic. Bug

Hi David, This issue usually happened due to the low nozzle temperature ,and then the printing will pause and at the same time, nozzle will heat up automatically and after reached to the printing required temperature then the printing will continue,the nozzle temperature become lower sometimes is be...
by TiertimeBrook
Wed Nov 21, 2018 2:10 am
Forum: UP300
Topic: ABS warping on the larger build plate.
Replies: 12
Views: 1945

Re: ABS warping on the larger build plate.

Hi David,
You can also try adjust the material Peel ratio to a higher value by add new material and test the result.

Regards
Brook