Search found 155 matches

by Tiertime-Joseph
Mon Jul 15, 2019 3:32 am
Forum: UP mini
Topic: Help, my Mini stops mid-print
Replies: 8
Views: 2780

Re: Help, my Mini stops mid-print

Hello,

Please use the previous release for now.

https://www.tiertime.com/downloads/software-archive/

2.5.12.

Thank you

Joseph
by Tiertime-Joseph
Fri Apr 19, 2019 2:20 am
Forum: Official Announcement
Topic: Forum has a NEW home!
Replies: 4
Views: 7121

Forum has a NEW home!

Hi Tiertime Community! We are moving this forum to a new home. The main goal of this relocation is to provide ONE community platform for all Tiertime products, including the UP Series, Cetus3D and professional X5 model. All posts from Cetus3D forum will be moved to the new forum by using scripting p...
by Tiertime-Joseph
Thu Mar 14, 2019 6:59 am
Forum: UP mini 2 ES
Topic: How to print with a USB memory stick?(UP mini2 ES)
Replies: 5
Views: 3049

Re: How to print with a USB memory stick?(UP mini2 ES)

Hello, Printing from a USB stick has been implemented long ago. You can define a TSK file to achieve this. TSK will be the center piece for the future Tiertime's printing, print queue and continous printing. For a detail instruction, please read the following post: https://www.tiertime.com/print-fro...
by Tiertime-Joseph
Thu Jan 10, 2019 5:37 am
Forum: UP mini 2
Topic: Nozzle too Hot Error Up Mini V2
Replies: 2
Views: 1157

Re: Nozzle too Hot Error Up Mini V2

Hi Bob,

Sorry to see your machine have problems.

Please contact our technical support team thru email: support@tiertime.com, or our support hotline for NA 888-288-6124.

Joseph
by Tiertime-Joseph
Wed Dec 26, 2018 7:33 am
Forum: UP Software
Topic: New software: UP Studio BETA Version 2.6.4.627
Replies: 11
Views: 2963

Re: New software: UP Studio BETA Version 2.6.4.627

Hi extendo,

It is in the preview mode. You can define the pause layers there and see it in the lay view as well.

Joseph
by Tiertime-Joseph
Fri Dec 14, 2018 6:02 am
Forum: Official Announcement
Topic: Happy Holidays Everyone!
Replies: 0
Views: 2771

Happy Holidays Everyone!

47686437_1593867170713725_343985786162511872_o.jpg Hi Friends, Happy Holidays, and wish everyone the best for the new year that is coming very soon. Tiertime is holding the end of year promotion again, and please visit our online stores or your friendly local resellers to find out more. Thank you a...
by Tiertime-Joseph
Fri Dec 14, 2018 5:51 am
Forum: UP Software
Topic: [Bug Report] Slicing Preview Slider Bar faulty at end
Replies: 2
Views: 1013

Re: [Bug Report] Slicing Preview Slider Bar faulty at end

Hi BigE,

This bug will be fixed in the new release coming up very soon.

Joseph
by Tiertime-Joseph
Tue Dec 04, 2018 6:57 am
Forum: UP BOX & UP BOX+
Topic: My review of UP Box+
Replies: 4
Views: 2016

Re: My review of UP Box+

Hello,

Thank you so much for taking your time and writing your review.

Appreciate it!

Joseph
by Tiertime-Joseph
Thu Nov 15, 2018 9:49 pm
Forum: General Discussion
Topic: Trying, and failing, to use the new Tiertime Store!!! - NOW ALL GOOD - Thanks TT
Replies: 27
Views: 7248

Re: Trying, and failing, to use the new Tiertime Store!!! - NOW ALL GOOD - Thanks TT

Guys,

Thanks for all the comments. I met 3DWP in Formnext, and before he left, I asked him to put more critics, or more dramatic comments in the forum, which would help us a lot to improve.

Best regards

Joseph
by Tiertime-Joseph
Sat Nov 03, 2018 1:33 pm
Forum: UP300
Topic: Ethernet connectivity and other problems.
Replies: 7
Views: 2176

Re: Ethernet connectivity and other problems.

Thank you, David,

We will follow up this problem.

Joseph
by Tiertime-Joseph
Fri Nov 02, 2018 2:07 pm
Forum: UP300
Topic: Ethernet connectivity and other problems.
Replies: 7
Views: 2176

Re: Ethernet connectivity and other problems.

Hello David,

Already reported to our team. Will follow up.

Thanks

Joseph
by Tiertime-Joseph
Fri Nov 02, 2018 2:02 pm
Forum: UP300
Topic: OK, who's got one and what do you think of it?
Replies: 17
Views: 5806

Re: OK, who's got one and what do you think of it?

Hey David,

Good to hear all these comments, and definitely will help us make the better design for the upgrade and other products coming up.

Please keep them coming.

Best regards

Joseph
by Tiertime-Joseph
Tue Oct 30, 2018 11:38 am
Forum: General Discussion
Topic: Trying, and failing, to use the new Tiertime Store!!! - NOW ALL GOOD - Thanks TT
Replies: 27
Views: 7248

Re: Trying, and failing, to use the new Tiertime Store!!!

@Owen and @all
We do have lots of improvements needed. Your demanding requests and harsh criticizes are pushing us to be better. Thank you.

@3DWP, gcode was not fully supported for the old models. Should have communicated better. Sorry. Let's meet at Formnext and talk about it.

Joseph
by Tiertime-Joseph
Tue Oct 30, 2018 11:31 am
Forum: UP300
Topic: Servo Fouling with fan case
Replies: 14
Views: 3670

Re: Servo Fouling with fan case

Hi BigE,

Sorry for the confusion. Brook is new to the board, and now a moderator.

Cheers

Joseph
by Tiertime-Joseph
Tue Oct 30, 2018 11:30 am
Forum: Cetus
Topic: Cetus3D splinting.
Replies: 4
Views: 3409

Re: Cetus3D splinting.

We recommend software netfabb for STL manipulation. You can actually download the basic version from its website.

Joseph
by Tiertime-Joseph
Mon Oct 29, 2018 4:23 am
Forum: X5
Topic: queue option
Replies: 1
Views: 1545

Re: queue option

Hello Dominique, Good to hear that you got an X5. Do not know how you get one though... Right now it is strictly beta phase at our resellers. You definitely have a very good relationship with them. Anyway, the user manual for X5 is still under development. I have sent you a brief version that you ca...
by Tiertime-Joseph
Fri Oct 26, 2018 12:24 pm
Forum: General Discussion
Topic: Trying, and failing, to use the new Tiertime Store!!! - NOW ALL GOOD - Thanks TT
Replies: 27
Views: 7248

Re: Trying, and failing, to use the new Tiertime Store!!!

@Mark, Sorry for the problem you are facing. We do offer product replacement when it is DOA (Dead on Arrival) or damaged on arrival. Regarding the weakness in the fan shroud, our engineer is working on it, and it might take some time, but when it is ready, the STL file will be available for all the ...
by Tiertime-Joseph
Fri Oct 26, 2018 9:39 am
Forum: UP300
Topic: Manual error
Replies: 2
Views: 1534

Re: Manual error

Owen,

Thank you for the info, and I will let our team know and make the correction.

Regarding the print queue, please refer to the following post in tiertime's website.

https://www.tiertime.com/tiertime-print-queue/

Many thanks

Joseph
by Tiertime-Joseph
Fri Oct 26, 2018 1:22 am
Forum: General Discussion
Topic: New software available! UP Studio Version 2.4.22.351
Replies: 13
Views: 5368

Re: New software available! UP Studio Version 2.4.22.351

Hi Dean,

Please install the latest software,

https://s3-us-west-1.amazonaws.com/up3d ... 32.461.zip

Let me know if it is OK installed.

Joseph