Search found 48 matches

by mrt
Fri Jan 06, 2017 11:41 am
Forum: UP mini 2
Topic: Up Mini 2 Unable to print PLA
Replies: 5
Views: 5240

Re: Up Mini 2 Unable to print PLA

Hi Rachael We found there is a lot of drag on the filament the way it feeds through the back of the UP Mini2. This seems to be more of an issue with PLA type materials. The drag makes it easier for the Extruder Gear to chew out the Filament and stop feeding. We prefer to feed the filament in through...
by mrt
Mon Jan 02, 2017 6:44 am
Forum: UP BOX & UP BOX+
Topic: Printhead Cover v4 - STL file?
Replies: 5
Views: 4171

Re: Printhead Cover v4 - STL file?

Hi Andy It looks like the UP Box Library Files are only .UP3 Format. Tiertime should consider that UP Owners may be able to use a friends other brand printer to print their UP Spare Part if they could get the stl file, because odds are they won't be able to print it on their broken UP. Less control ...
by mrt
Tue Dec 13, 2016 10:20 am
Forum: UP mini 2
Topic: UP Mini 2 Improvements
Replies: 6
Views: 6748

UP Mini 2 Improvements

We found that the Filament Feed System on the UP Mini 2 caused too much drag on many filaments. (Mainly Non Genuine UP) In our workshop this was causing many feed issues and failed prints. We have made a few modified parts that certainly resolved the issues we were having. New Top Cover with the a S...
by mrt
Tue Dec 13, 2016 10:03 am
Forum: UP Software
Topic: User Login does not work with New Version 1.4.1.3
Replies: 8
Views: 5226

Re: User Login does not work with New Version 1.4.1.3

We solved this last night

When Creating your UP3D Account they let you use symbols like # $ etc. However when you try to use UP Studio Versions later than 1.2.1.6 UP Studio will not login. UP Studio cannot recognise Symbols.
by mrt
Fri Dec 09, 2016 7:27 am
Forum: UP Software
Topic: Why Up mini 2 wifi loss connect to software many time in new version ?
Replies: 1
Views: 1889

Re: Why Up mini 2 wifi loss connect to software many time in new version ?

We are having the same issue. The WiFi is very unreliable and unstable. We have gone back to using USB. :(
by mrt
Sat Dec 03, 2016 10:00 pm
Forum: UP mini 2
Topic: "ERROR: Data Transfer Failure. 2" - Wifi AND USB printing
Replies: 5
Views: 8053

Re: "ERROR: Data Transfer Failure. 2" - Wifi AND USB printing

We have experienced the same problem with certain models that have printed fine in the old UP Software
by mrt
Sat Dec 03, 2016 9:11 am
Forum: UP Software
Topic: User Login does not work with New Version 1.4.1.3
Replies: 8
Views: 5226

Re: User Login does not work with New Version 1.4.1.3

Hi Roman

The problem is still the same with V 1.4.2.1

Error is "Email or Username Error
by mrt
Tue Nov 29, 2016 9:07 am
Forum: UP Software
Topic: User Login does not work with New Version 1.4.1.3
Replies: 8
Views: 5226

Re: User Login does not work with New Version 1.4.1.3

Hi Roman

Are you saying this has already been fixed in the current version.
by mrt
Mon Nov 28, 2016 3:08 am
Forum: UP Software
Topic: User Login does not work with New Version 1.4.1.3
Replies: 8
Views: 5226

User Login does not work with New Version 1.4.1.3

Cannot login with existing user login with New UP Studio Version 1.4.1.3

Attempting to login states incorrect user or password

If Version 1.4.1.3 is uninstalled and Older version 1.2.1.6 is installed the same user login and password works perfectly.
by mrt
Thu Oct 20, 2016 7:31 am
Forum: UP Software
Topic: UP Studio For Windows x64 Version:1.3.2.3 does not start
Replies: 18
Views: 10985

Re: UP Studio For Windows x64 Version:1.3.2.3 does not start

We are also experiencing Up Studio 1.3.2.2 and 1.3.2.3 Hanging of the Starting Screen However 1.2.1.6 installs and runs fine We have tried completely removing the installation and Temp Files. Errors information in the event viewer is Faulting application name: UPStudio.exe, version: 1.3.2.3, time st...
by mrt
Mon Oct 17, 2016 9:44 am
Forum: UP BOX & UP BOX+
Topic: Up Box Processor
Replies: 5
Views: 5018

Re: Up Box Processor

We had one site that blew 2 CPU in 2 weeks while under warranty. It was static electricity that was the cause. A combination of work boots and carpet was suicide for the UP Plus 2. If you want to prevent this from happening again run a earth lead from the heated platform to the UP Plus 2 chassis. Co...
by mrt
Tue Sep 06, 2016 5:35 am
Forum: UP BOX & UP BOX+
Topic: Lost confidence with the UP Box
Replies: 16
Views: 14619

Re: Lost confidence with the UP Box

Hi

We still use Ver 2.15 in the old style. We found issues in 2.17 and 2.18

We are using Studio in testing only
by mrt
Thu Aug 11, 2016 11:03 pm
Forum: UP BOX & UP BOX+
Topic: Sandy residue on failed prints
Replies: 6
Views: 4425

Re: Sandy residue on failed prints

Try gradually increasing the nozzle height. Do this manually.

It sounds like the nozzle still may be to close to the platform
by mrt
Mon Jul 25, 2016 10:15 pm
Forum: UP Software
Topic: Up Studio Bug report / Feature request
Replies: 4
Views: 3626

Re: Up Studio Bug report / Feature request

I agree this is a bad practice, many users use computers that are not on the internet to send print jobs to the printer.

It also means an Internet connection is required when doing onsite customer demos and at trade shows
by mrt
Tue Jul 19, 2016 1:43 pm
Forum: UP Software
Topic: bed heating
Replies: 37
Views: 20696

Re: bed heating

Having Preheating for older models in Up Studio is essential and a deal breaker without it
by mrt
Fri Jul 15, 2016 2:09 pm
Forum: UP Software
Topic: UP Studio V1.0.0.4 Beta Update
Replies: 48
Views: 23835

Re: UP Studio V1.0.0.4 Beta Update

Yep

Having the same problem with PLA
by mrt
Tue Jul 05, 2016 11:49 pm
Forum: UP Software
Topic: UP studio software queries/suggestions
Replies: 8
Views: 6975

Re: UP studio software queries/suggestions

Some great points Heather

I am looking forward to Tiertimes comments on some of these.
by mrt
Tue Jul 05, 2016 11:24 pm
Forum: UP Software
Topic: Feature Request - Various End Times
Replies: 5
Views: 3422

Re: Feature Request - Various End Times

Agree
This has been a selling feature for the reasons that Owen mentioned
by mrt
Tue Jul 05, 2016 10:32 pm
Forum: UP Software
Topic: UP Studio V1.0.0.4 Beta Update
Replies: 48
Views: 23835

Re: UP Studio V1.0.0.4 Beta Update

Request to Tiertime Please add the old style Platform Movement Controls. New users will have no hope of finding these controls as they are now in Up Studio. Please lets not make the software harder to use than it already is. Also Please get rid of that stupid Wheel Control. Everything takes longer t...
by mrt
Tue Jul 05, 2016 9:12 am
Forum: UP Software
Topic: UP Studio V1.0.0.4 Beta Update
Replies: 48
Views: 23835

Re: UP Studio V1.0.0.4 Beta Update

I am assuming this is not in the UP Studio Software yet. Has anyone found the Controls to move the Platform around Eg Front RIght, Front Left, Centre, Rear Right and Rear Left. In the old software this was in the maintenance menu