Search found 3 matches

by TiertimeJoshua
Tue Oct 08, 2019 2:28 pm
Forum: General Discussion
Topic: Losing Connection during print 100% of the time
Replies: 2
Views: 4162

Re: Losing Connection during print 100% of the time

Hello,

Please download the software again. Before you do this, make sure to check the compatibility chart located in the https://www.tiertime.com/downloads/software/

For UP Plus 2, the right version should be 2.5.

Thank you

Joshua
by TiertimeJoshua
Tue Oct 08, 2019 6:27 am
Forum: UP mini
Topic: Help, my Mini stops mid-print
Replies: 8
Views: 4426

Re: Help, my Mini stops mid-print

Hello,

Based on what you described, you need to install the UP Studio 2.5.

Please take a look at the software download page:
https://www.tiertime.com/downloads/software/

There is a compatibility chart on the page, and please download the right software based on the model number.

Thank you

Joshua
by TiertimeJoshua
Thu Jul 25, 2019 12:54 pm
Forum: UP BOX & UP BOX+
Topic: 1st Layer Adhesion Problem
Replies: 1
Views: 2174

Re: 1st Layer Adhesion Problem

Hello, Welcome to the community. The problem you referring to is common if the nozzle height was not properly set. The printer is not smart to know the position of the nozzle itself. It relies on the calibration to set the height. You can use the UP Studio to automatically set the height, or manuall...