Search found 101 matches

by TiertimeBrook
Mon May 06, 2019 5:50 am
Forum: General Discussion
Topic: Material Profile Manager for Mac
Replies: 2
Views: 1263

Re: Material Profile Manager for Mac

Hello ,We dont have this plans so far..
by TiertimeBrook
Sun May 05, 2019 7:34 am
Forum: UP BOX & UP BOX+
Topic: stepper motor failing to turn the gear
Replies: 1
Views: 1296

Re: stepper motor failing to turn the gear

Hi Andy,

Try to replug the extruder cable , especialy the end that connected with the extruder back PCB, It usually become loosing when the extruder moving.

Wish that will help. if not ,then you can contact our support team by email.

Regards
Brook
by TiertimeBrook
Sun May 05, 2019 7:31 am
Forum: UP BOX & UP BOX+
Topic: print with PETG filament
Replies: 1
Views: 916

Re: print with PETG filament

Hello

PLA extruder will be better, and for sure you can test with different extruder and see which is the best .
by TiertimeBrook
Sun May 05, 2019 12:37 am
Forum: General Discussion
Topic: Material Profile dose not changed at all
Replies: 1
Views: 781

Re: Material Profile dose not changed at all

Hello

The latest version UP Studio had fixed that issue, Please try the latest version software v2.6.20.627 .

Regards
Brook
by TiertimeBrook
Thu Mar 28, 2019 1:07 am
Forum: General Discussion
Topic: trying to order MK3, anyone knows coupon? thanks
Replies: 1
Views: 907

Re: trying to order MK3, anyone knows coupon? thanks

Hello
Start a online chat with tiertime sales team, They will help you .
by TiertimeBrook
Wed Mar 27, 2019 3:10 am
Forum: General Discussion
Topic: PLA supports - not breaking away
Replies: 1
Views: 727

Re: PLA supports - not breaking away

Hi David

The issue maybe related with the material tempertature has different requirment compared with the tiertime filament,
You can try to lower the material temperature in a range of 5- 10degree by adding a customized material to test the result if can be better

Regards
Brook
by TiertimeBrook
Tue Mar 12, 2019 12:49 am
Forum: New Uppers
Topic: Hioh All
Replies: 3
Views: 1467

Re: Hioh All

HI,
The heated bed temp around 60C is a normal tempertaure ,and the temperature is enough for most of the material, including ABS,
the heated bed can not reach to the theoretical temperture like 90C or more.
by TiertimeBrook
Tue Mar 12, 2019 12:45 am
Forum: General Discussion
Topic: How To Fix connection failed with error 651 with Netgear Routers?
Replies: 7
Views: 1681

Re: How To Fix connection failed with error 651 with Netgear Routers?

The latest version UP Studio for OS system had been released, Please try the latest one from appstore.
by TiertimeBrook
Mon Feb 18, 2019 12:34 am
Forum: General Discussion
Topic: Downgrade to Studio 2.4?
Replies: 3
Views: 1455

Re: Downgrade to Studio 2.4?

Hello
From this article you can find the download link .
https://support.tiertime.com/hc/en-us/a ... tivate-it-

Regards
Brook
by TiertimeBrook
Thu Jan 31, 2019 2:35 am
Forum: UP BOX & UP BOX+
Topic: Platform Too Hot / Nozzle Too Cold Errors - FIXED.
Replies: 2
Views: 1474

Re: Platform Too Hot / Nozzle Too Cold Errors - FIXED.

Thanks for sharing the experiences,That is really helpful.

Regards
Brook
by TiertimeBrook
Thu Jan 31, 2019 2:31 am
Forum: UP BOX & UP BOX+
Topic: Cant initialize
Replies: 2
Views: 3201

Re: Cant initialize

Hello This issue usually caused by the limit switch got stucked and made the initialization can not goes smoothly, Mostly happened on the z axis limit switch when the platform move down, To solve the issue, First turn off the printer and check if the platform can moves normally up and down by manual...
by TiertimeBrook
Tue Jan 29, 2019 12:43 am
Forum: UP300
Topic: Serious problems with infill bonding.
Replies: 2
Views: 1246

Re: Serious problems with infill bonding.

Hi David
Please test a wider extrusion width above 0.6mm ,The infill will be much better.
by TiertimeBrook
Mon Jan 28, 2019 2:13 am
Forum: UP Software
Topic: Serious infill bug in recent versions..
Replies: 4
Views: 1185

Re: Serious infill bug in recent versions..

Hi David,

You can test a wider extrusion width more than 0.6mm or 0.7mm, to see if the gap can be infilled fully.
We will try to do some tutorial on the extrusion width setting in short future,

Brook
by TiertimeBrook
Mon Jan 28, 2019 1:02 am
Forum: UP BOX & UP BOX+
Topic: heater in extruder
Replies: 1
Views: 1543

Re: heater in extruder

The running voltage is 24V ,and the heater can reach up to 300 degree celsius
Search the part no.,BC0126 on tiertime onlise shop for the heater.
by TiertimeBrook
Mon Jan 28, 2019 12:47 am
Forum: UP300
Topic: Subscribing to a "forum".
Replies: 8
Views: 1731

Re: Subscribing to a "forum".

Hi David,

That is a good suggestion, We will check if our IT deparment can achieve that.


Brook
by TiertimeBrook
Mon Jan 28, 2019 12:36 am
Forum: UP BOX & UP BOX+
Topic: magnetic build plates
Replies: 6
Views: 1781

Re: magnetic build plates

Not tested with the magnetic build plate,
But if you can install one, Just adjust the nozzle height manually
by TiertimeBrook
Mon Jan 28, 2019 12:34 am
Forum: UP BOX & UP BOX+
Topic: my up box can't initialize and beeping continuously
Replies: 5
Views: 4009

Re: my up box can't initialize and beeping continuously

@all
Turn off the printer, then move up the platform by manual ,
Check if the platform pressed the limit switch ,
Then try power on and initialize again ,Usually the error can be remove.
by TiertimeBrook
Fri Jan 25, 2019 1:13 am
Forum: UP mini 2
Topic: Heater always on
Replies: 1
Views: 1422

Re: Heater always on

Hi
It seems like the mainboard broken which caused the heater cannot be controlled ,Please contact support@tiertime.com for further solution
by TiertimeBrook
Fri Jan 25, 2019 1:02 am
Forum: UP mini 2
Topic: Extruder Heat Shield Disintegrated
Replies: 1
Views: 1448

Re: Extruder Heat Shield Disintegrated

If you need printable part UP3 file,Please contact support@tiertime.com to get you helped,
by TiertimeBrook
Fri Jan 25, 2019 12:59 am
Forum: UP Software
Topic: Up Studio with Cura or Craftware?
Replies: 1
Views: 1410

Re: Up Studio with Cura or Craftware?

We will waitting for anyone else's sharing cause I dont have much experiences working with 3rd party softwares, So sorry to cannot provide assistance