Hello, Here is a link for steel nozzles. https://shop.tiertime.com/product/tiertime-0-4mm-steel-nozzle-for-up-box-uk-stock/ For the currency display, you can hover the "info" icon to get the price in other currencies, however, we currently do not accept payment other than USD due to technical reason...

We will release tutorials for Gcode printing.
Stay away from Gcode, if you are not sure what you are doing as it could damage the printer.

Hello,

Study shows, UP BOX produce less emissions.
https://www.up3d.com/blog/?p=323

You cannot do that, sorry!

may be try to plug in printer first, and then unplug the printer and see if this helps.

Hello Carl, your problem with UP Studio could be due to the certification prompt, I am wondering if you have connection to the internet and the UP Studio is not being blocked for internet access. As the UP Studio need to download a certificate from our server soon after it being installed. If it can...

Did you leave enough space between platform and nozzle?

The raft separation issue, will be fixed in next version and it will be released soon (within Jan 2017)

some how the orientation generated a empty or defective layer data, resulting in data transfer error 2. Try a different orientation or scale up or down

yes they are replaceable, contact your reseller.

you can change material when pause in the PC client, but not the touch screen.

Thanks to some friendly USA company and their lawyers, we have to make some change to the slicers .

The server is not located in China, its is amazon cloud.

would you post a screen shot for the problem?

for size of up mini's print bed, 66C is enough for most of the case. If ABS still warps with very well preheated platform, it will likely other factors contributing the warpping, eg, too much cooling from the fan or the platform may need a little bit of leveling in software. If your print job is occ...

preheat check box in print preference only preheat for 15 minutes. The logic is if the target temperature is reached within 15mins, it will start printing. If the target temp is not reach but 15 min passed, the printer will also start printing. To make the platform hotter before printing, the soluti...

Hello，

Would you provide us your system configuration including the routers model.
The Wi-Fi connect is not working well in some cases, we are working to improve it.
Sorry about the inconvenience.

Hello,

We are fully aware of this and is working on it now, will have a solution very soon.

Hello titaniumapple,

Are you using the latest software? UP Studio V1.4 ?
It should be a stable version. However if it does not solve your problem, I would like to help you get refunded, you can PM me about your order detail.

Sorry about what happened.

Hello, WiFi Setting is not supported in Mac Version now, will be supported in the up coming version which will be released very soon. However the current Mac version did support wifi communication, so you need to find a windows device to setup the wifi then you can switch back to Mac for normal use....

In the up coming version, more space will be provided for display the file names.